Branch Manager - Car Service & Repair Centre - Western Cape - Tableview

Location: Table View

Branch Manager – Car Service & Repair Centre - Western Cape, Tableview

#Drive Your Career Forward  by leading the workshop and steering automotive excellence.

Our client an RMI approved Automotive service and repair workshop recognised for their top quality and standards is looking for a dynamic branch manager to lead their workshop operations.

The Branch Manager will oversee all aspects of the branch’s daily operations, ensuring smooth workflow, profitability, and high levels of customer satisfaction. This hands-on role requires technical knowledge, business acumen, and strong leadership and people management skills.

Remuneration:
Market related depending on experience – Benefits include Pension fund and a lucrative production incentive.

Duties Include:
Customer Service & Client Relations

• Build and maintain strong relationships with clients.
• Supervise vehicle bookings, test drives, and job card documentation.
• Prepare quotes for additional work and obtain client authorisation.
• Keep clients informed of delays and ensure timely completion of authorised work.
• Address complaints promptly and prioritise comebacks.
• Ensure all vehicles leave the branch with payment settled and only approved parts installed.

Workshop & Operations Management

• Manage mechanics, fitters, cleaners, and workshop staff, allocating work and monitoring productivity.
• Ensure all faults are accurately identified, checklists completed, and daily productivity reports submitted.
• Supervise complex repairs and subcontracted work, ensuring timely completion.
• Maintain workshop cleanliness, stock levels, and availability of consumables.
• Ensure compliance with safety procedures and company policies.
• Track progress of overnight or long-term jobs and supervise complicated repairs.

Reception & Administration

• Oversee reception staff and administrative operations, maintaining internal control systems.
• Manage payments, invoicing, and ensure compliance with company policy.
• Maintain accurate records, reports, and CRM updates.

Security & Premises Management

• Secure all doors, windows, and alarm systems.
• Respond to alarms and take immediate action to protect the premises.

Driver & Transport Oversight

• Supervise drivers for efficient delivery, collection of parts, and client transport.
• Monitor logbooks and reconcile petrol costs.

Financial & Business Management

• Drive branch profitability, monitor budgets, costs, and revenue.
• Achieve turnover targets and actively generate new business opportunities.

Staff Management & Compliance

• Recruit, train, and develop branch staff.
• Conduct disciplinary processes, manage grievances, and ensure compliance with employment legislation.
• Oversee casual staff, including onboarding, sign-off, and payroll.
• Manage workflows and ensure staff adherence to company procedures.

General Responsibilities

• Maintain high-quality workmanship and eliminate comebacks.
• Foster a positive, professional work environment and strong team collaboration.
• Keep up to date with industry developments and implement best practices.
• Ensure all work is carried out to the highest quality standards and complies with safety regulations.
• Report to the Senior Mechanic and Rider.
• Assist experienced mechanics with diagnosing and repairing motorcycles, including engines, electrical systems, suspension, and brakes.
• Perform routine maintenance tasks under supervision, such as oil changes, tire maintenance, and brake adjustments.
• Learn to use diagnostic tools and equipment to troubleshoot mechanical issues effectively.
• Maintain a clean, organized, and safe workshop environment.
• Document all repairs and services accurately.
• Participate in training sessions and technical workshops to enhance skills and knowledge.
• Work closely with riders, supporting their mechanical needs and preparing bikes for events.

Requirements:

• Red Seal Certification
• Min 3 – 5 years proven experience as a Branch Manager, Workshop Manager, Foreman or similar role within the automotive service industry.
• Computer Literate – Any Evolve, Drive, Kerridge, Automate experience a bonus
• Strong leadership, team management, and people development skills.
• Solid technical knowledge of vehicle service and repair processes.
• Experience managing budgets, costs, and financial performance.
• Excellent problem-solving, communication, and customer service skills.
• Knowledge of health, safety, and environmental regulations.
• Good communication skills; ability to work as part of a team.

If your current experience and skillsets tick majority of the job specification boxes, then:
Apply directly now – Send your CV to

Feel free to contact Hayley directly on  or send a Whats App to  for more information.







Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.

#Drive Your Career Forward


Submission closing date :
No later than 30 December 2025