Head Guide​/Management Couple

This is a hands-on partnership role for an established guide paired with a capable operational manager; one partner will lead guiding and drive for the majority of the 21-day cycle, while the other oversees the day-to-day running of the property, guest experience, and staff.

Guide:

• Minimum 3 years' experience as a guide at a 5-star establishment and/or in a guiding leadership role
• FGASA NQF4 or Professional Field Guide qualification, with Full Trails
• All guiding documentation (First Aid, FGASA, DEAT, PDP, ARH) current and valid
• Valid driver's licence and PDP essential
• Able to handle physically demanding work in varying weather conditions

Manager:

• Minimum 3 years' experience in a Big Five, 5-star safari lodge environment
• Experience with PMS/POS systems;
  Res Request experience beneficial
• Proficient in MS Office and email
• Financial experience in budgeting, stock takes, and stock control
• Strong guest relations and staff management ability

Both:

• Mature, confident, and an analytical thinker with strong decision-making ability under pressure
• Natural leadership qualities
• Well-presented and well-spoken, with excellent references

• Oversee daily lodge operations, guest relations, and staff management
• Manage stock control, stock takes, and budget oversight
  
  Plan ahead and problem-solve across departments
• Uphold safety standards and environmental best practice at all times
• Maintain consistently high guest satisfaction

• Salary:
  Negotiable depending on experience
• Live-in position; meals and uniform included
• Work cycle: 3 weeks on / 1 week off