Parts Manager

Job Description

Provide constructive support to the Dealer Principal and ensure strong working relationships between departments. Manage workload efficiently and ensure tasks are completed within required time frames. Build and maintain sound relationships with internal departments and external stakeholders. Ensure compliance with all established parts department procedures and operational standards. Achieve budgeted turnover and profit margins for the parts department. Meet and exceed agreed sales and operational targets.

Manage parts inventory to maintain optimal and cost-effective stock levels. Drive growth through acquiring new customers while maintaining strong relationships with existing clients to increase market share. Ensure efficient operations by establishing and achieving objectives within the parts division in line with company operating standards. Manage company assets effectively, including equipment, debtor queries and collections, and staff supervision. Oversee and manage all parts-related stock takes.

Ensure effective communication regarding parts operations within the business. Liaise with national distribution and supply chain teams regarding parts availability, orders, and related matters. Work with senior management to optimise dealer stock levels and improve parts supply efficiency. Visit customers when required to maintain relationships and support business development. Provide standby or overtime support when operational requirements arise or when covering for absent staff.

Develop and implement action plans to improve departmental performance. Develop and execute effective parts marketing strategies to grow sales. Perform additional duties as reasonably required by management. Ensure all work is conducted in accordance with company policies, procedures, and operational standards. Maintain full compliance with Occupational Health and Safety regulations at all times. Demonstrate professionalism, strong work ethic, and ethical conduct.

Foster positive working relationships with colleagues and encourage collaboration. Support team members and provide skills transfer where necessary to promote productivity and development. Promote a positive and motivated team environment. Ensure correct use of personal protective equipment (PPE) where required. Maintain high standards of housekeeping within the workplace. Identify and report any safety, compliance, or operational concerns that fall outside company policy.

Attend and actively participate in staff meetings as required.

Matric (Grade 12) or equivalent qualification. Minimum of 58 years experience in a similar managerial role within the automotive, parts, or related industry. Valid Code 8 drivers licence.

Confident, proactive, and able to anticipate operational requirements. Strong communication and interpersonal skills. Results-driven with good organisational ability. Ability to work effectively as part of a team and lead by example.