Automotive Service Manager
Job in
Benoni, 1501, South Africa
Listed on 2026-09-28
Listing for:
Placements24
Full Time
position Listed on 2026-09-28
Job specializations:
-
Management
-
Automotive
Job Description & How to Apply Below
About the Role
Our client, a leading automotive dealership in Benoni , is seeking an accomplished and results-driven Automotive Service Manager to lead their service department. This role is pivotal in ensuring exceptional customer service, operational efficiency, and profitability. You will oversee all aspects of the service department, including managing technicians, advisors, and customer relations, while upholding the high standards expected in the automotive industry.
This is a fantastic opportunity for a motivated leader to make a significant impact in a busy and thriving service center.
- Oversee the daily operations of the automotive service department, ensuring efficient workflow and high productivity.
- Manage, train, and motivate a team of service advisors and automotive technicians.
- Ensure exceptional customer service standards are met and exceeded, handling customer inquiries and complaints effectively.
- Develop and implement strategies to increase service sales, customer retention, and departmental profitability.
- Maintain inventory of parts and supplies, ensuring optimal stock levels and cost control.
- Monitor warranty claims and ensure compliance with manufacturer guidelines.
- Foster a positive and safe work environment for all department staff.
- Proven experience as an Automotive Service Manager or Assistant Service Manager.
- Strong leadership, management, and interpersonal skills.
- In-depth knowledge of automotive repair, diagnostics, and service procedures.
- Excellent customer service and communication abilities.
- Proficiency in using dealership management systems (DMS) and relevant software.
- A strong understanding of financial statements and budget management.
- Competitive salary with performance-based bonuses.
- Comprehensive health and retirement benefits.
- Employee discounts on vehicles, parts, and services.
- Opportunities for professional development and advancement within the dealership group.
- A dynamic and supportive team environment in Benoni .
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