Operations Manager - Logistics - Klerksdorp

Location: Klerksdorp

# Operations Manager – Logistics – Klerksdorp By  Jennifer Sutherland /  28th September 2026

Published
28th September 2026

Location Klerksdorp, South Africa Category Supply  Chain Job Type Full-timeSalaryR
400 000

Recruiter Name Michelle Janse Van Rensburg Description Operations Manager – the purpose of this role is to manage and coordinate day-to-day branch operations across the parcel cycle to ensure productivity, service delivery, and operational effectiveness. The incumbent achieves this by providing operational leadership, controlling resources, and driving execution in alignment with the branch strategy and customer service requirements.
** Operational Planning:
** Obtain an understanding of the operations strategy, as well as client and business needs.

Develop the branch operations plan in alignment with overall operations strategy and in support of business and client requirements.

Present and obtain sign off on the operations plan from operations management.

Ensure that budget is developed and approved to support the execution of the branch operations plan and to achieve the required service levels.

Ensure that the necessary fleet, people, systems and equipment are in place to support the achievement of the operations plan as well as client service levels.

Develop and sign off KPIs that will support the achievement of the plan and client service levels.

Ensure that the plan is well communicated and understood by all key stakeholders.

Roll out KPIs and ensure all resources understand what is expected and how this will be managed.

Implement the operations plan and provide regular reports on progress and performance of branch against the plan and agreed KPIs.Ensure effective route planning to ensure optimal utilisation of vehicles and people resources
** Operations Management:
** Review and manage branch KPI reports on a daily basis to ensure operational efficiencies are being met.  Adjust resources and operational plans accordingly to ensure achievement of KPI’s.Contribute to the development of Standard Operating procedures and ensure that these are implemented and adhered to.

Complete regular risk assessments in partnership with STQC and ensure that all risks are mitigated and actively managed

Ensure that all the branch assets are actively managed (PDA’s, computer equipment, vehicles etc) to ensure continual running and safe keeping.

Ensure that systems are updated accurately in accordance with operational policies and procedures

Effectively manage all insourced and outsourced resources who support the delivery of operational requirements in line with company policies, processes and procedures (e.g. managed services, owner drivers etc.

Partner with the fleet department to ensure that all fleet is efficiently utilised, managed, maintained, regulated, and reported against in accordance with standard operating procedures.

Manage and monitor branch cartage cost and practices to ensure optimal efficiency and cost reduction strategies.

Manage all client contract expectations ensuring efficient collections and deliveries by closely monitoring and controlling in-conformance and out of conformance reports and performance reviews.

Manage budget within authorization limits or delegations and ensure no variance against actual costs vs budget.

Ensure branch has good housekeeping standards in place at all times.

Ensure Health and Safety standards are maintained at the branch

Take ownership of and ensure the success of new client implementations within branch
** Governance and Risk:
** Ensure that all new vendors are identified and contracted in accordance with procurement policies and procedures

Ensure that all third parties and outsourced services have contracts and service level agreements in place

Manage agreed…