Senior Retail Operations Manager

Our client is seeking a highly experienced and strategic Senior Retail Operations Manager to lead their operational functions in Benoni . This leadership role is pivotal in ensuring the seamless execution of all store operations, driving efficiency, and enhancing profitability across multiple retail locations. You will oversee a team of operational staff, develop and implement operational strategies, and collaborate closely with department heads to achieve business objectives.

This position offers a significant opportunity for a seasoned retail professional to shape operational excellence in a dynamic market within Gauteng .

• Develop and execute comprehensive operational strategies to optimize store performance and customer satisfaction.
• Oversee daily operations of multiple retail outlets, ensuring adherence to company standards and procedures.
• Manage budgets, control operational costs, and identify opportunities for efficiency improvements.
• Lead, mentor, and develop a team of store managers and operational staff, fostering a culture of high performance.
• Implement and manage inventory control systems, supply chain logistics, and point-of-sale (POS) operations.
• Analyze operational data, sales reports, and market trends to inform strategic decision-making and drive business growth.

• Extensive experience in retail operations management , with a proven track record of success in multi-store environments.
• Strong leadership, strategic planning, and decision-making abilities.
• In-depth knowledge of retail operational processes, inventory management, and financial controls.
• Experience with retail technology , including POS systems, inventory software, and analytics platforms.
• Excellent communication, negotiation, and interpersonal skills.
• Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

• Highly competitive annual salary and executive bonus structure.
• Hybrid work arrangement, offering flexibility and work-life balance.
• Comprehensive executive health, dental, and vision insurance.
• Generous paid time off and opportunities for international travel for industry events.
• Leadership development programs and significant career advancement potential within the organization in Benoni .