Branch Manager - Logistics - Klerkdorp

Location: Klerksdorp

# Branch Manager – Logistics – Klerkdorp By  Jennifer Sutherland /  2nd October 2026

Published2nd October 2026

Location Klersdorp, South Africa Category General  Management Job Type Full-timeSalaryR
600 000

Recruiter Name Michelle Janse Van Rensburg Description
** Branch Manager - Klerksdorp
** The purpose of the Manager:
Branch role is to lead and manage the overall operational performance of a large branch across the full parcel lifecycle. The role is accountable for ensuring effective service delivery, operational productivity, cost control, governance, compliance, route planning, fleet utilisation and people performance in line with business strategy, client requirements and agreed service levels.

The incumbent acts as second-in-command to the Manager:
Regional Operations and is responsible for maintaining operational stability, commercial discipline, compliance standards and service effectiveness within a high-volume, complex branch environment.
** Operational Planning & Implementation*
* • Approved branch operations plan in place before the start of the financial year or agreed operational cycle; reviewed quarterly.
• Branch KPIs signed off, cascaded and communicated to relevant teams annually and reviewed monthly.
• Branch budget developed, approved and managed within approved tolerance monthly.
• Route plans reviewed and adjusted in line with volume, SLA and cost requirements daily and weekly.
• Fleet, people, systems and equipment aligned to forecast volumes, route plans and service requirements weekly.
• Branch performance reported against plan, budget and KPIs weekly and monthly.
• Operational plans adjusted timeously where service, cost, volume or risk variances are identified.
** Operations Management*
* • Client SLA conformance achieved in line with agreed branch and contractual targets daily, weekly and monthly.
• On-Time Performance maintained at greater than 98% against agreed branch and client SLA requirements.
• Undelivered freight maintained within agreed branch SLA threshold and reviewed daily.
• Late deliveries maintained within agreed SLA threshold and reduced against monthly trend.
• Express deliveries actioned within the agreed service window daily.
• Damages, losses and theft incidents maintained within agreed branch target, investigated and actioned monthly.
• Active PDA device availability maintained at agreed operational target and reviewed daily/weekly.
• Fleet and labour resources aligned to volumes, routes and service requirements daily and weekly.
• Fuel consumption, fleet kilometres and vehicle utilisation monitored against branch/fleet benchmark weekly and monthly.
• Vehicle off-road levels managed within agreed fleet target and reviewed daily/weekly.
• Fleet preventative maintenance completed in line with agreed maintenance schedule monthly.
• Cartage cost managed within approved budget and monitored against kilograms, parcel count and actual versus budget weekly/monthly.
• Injuries on duty investigated and corrective actions closed within required timelines.
• Housekeeping standards maintained against internal branch checklist daily/weekly.
• Operational systems updated accurately and within required processing timelines daily.

Governance, Risk & Compliance
• No critical audit findings; non-critical findings closed within agreed corrective action timelines.
• 100% adherence to applicable ISO 9001, ISO 14001 and ISO 45001 branch requirements.
• SOP compliance confirmed through operational checks, audits and management reviews monthly/quarterly.
• All third-party providers and outsourced resources operating under approved contracts and SLAs.
• Provider SLA performance reviewed monthly and non-conformance actioned within agreed timelines.
• Risk, Quality and Compliance systems updated…