Process Technician

Reporting To:
Technical Manager

Role Overview

An established manufacturing organisation is seeking a capable Process Technician to monitor and optimise production processes, maintain product quality and support improved plant efficiency.

The successful candidate will troubleshoot equipment and process-related problems, support routine maintenance activities and work closely with Production Supervisors and the Maintenance team to identify and implement practical process improvements.

Key Responsibilities

• Training and Development

  • Support the ongoing development and upskilling of production team members.

  • Ensure that employee training remains aligned with operational requirements and relevant industry practices.

  • Train operators in basic preventive and autonomous maintenance activities.

  • Help operators develop the skills required to improve equipment reliability and reduce downtime.

• Production Performance and Quality

  • Monitor production processes and help ensure that daily production targets are achieved.

  • Support consistent product quality and improved operational efficiency.

  • Identify opportunities to optimise production processes and equipment performance.

  • Promote quality control and continuous improvement practices aimed at reducing production defects.

• Changeovers and SMED

  • Oversee and manage production changeovers to minimise downtime and improve efficiency.

  • Develop and deliver training on Single-Minute Exchange of Die (SMED) techniques.

  • Assist operators in performing faster and more effective changeovers.

• Root-Cause Analysis and Problem-Solving

  • Facilitate daily root-cause analysis and problem-solving sessions based on issues raised during Daily Operations Meetings.

  • Investigate recurring equipment, process and quality problems.

  • Develop and implement appropriate corrective actions.

  • Troubleshoot problems and present practical solutions in a fast-paced manufacturing environment.

• Documentation and SOPs

  • Maintain accurate and current operational information.

  • Develop, review and update Standard Operating Procedures (SOPs).

  • Ensure that operating documentation reflects changes to processes and accepted working practices.

• Safety, Maintenance and Operational Support

  • Support routine maintenance and equipment troubleshooting activities.

  • Promote a safe, productive and environmentally responsible working environment.

  • Work closely with Production and Maintenance teams to improve plant efficiency and equipment performance.

  • Provide support outside normal working hours and participate in standby duties when required.

Minimum Requirements

• Matric or an equivalent qualification.

• Mechanical Trade.

• At least three years’ experience in an FMCG manufacturing-process environment.

• Practical experience in production-process monitoring and optimisation.

• Ability to troubleshoot operational or equipment-related problems and recommend solutions.

• Experience with production changeovers and process improvement.

• Understanding of root-cause analysis and corrective-action processes.

• Experience developing, maintaining or working with SOPs.

• Willingness to work outside normal working hours and perform standby duties when required.

Skills and Personal Attributes

The ideal candidate will demonstrate:

• Strong analytical and problem-solving ability.

• A practical, hands-on approach.

• Good communication and leadership skills.

• High levels of integrity and sound judgement.

• The ability to make decisions under pressure.

• Initiative, energy and self-motivation.

• The ability to delegate effectively and develop team members.

• Good organisational skills and attention to detail.

• The ability to work effectively in a fast-paced, pressurised manufacturing environment.

The Offer

A competitive, market-related cost-to-company package will be offered, based on the successful candidate’s qualifications, experience and suitability for the role.