Clinical Nurse Leader - CNL

Location: Pinetown

* Ensure adequate nursing resources, nursing hours aligned to acuities and skill mix to execute prescribed treatment plans in accordance with the Incorporated Practice (INC) administration agreement.
* Ensure duty rosters and electronic clocking is maintained and signed off on a weekly/monthly basis for nursing agency and permanent staff.
* Ensure availability of all medical and non-medical consumables in accordance with the procurement policies and procedures.
* Ensure effective management and recording of schedule 5 - 6 drug registers in accordance with legislation.
* Manage and ensure correct patient data and records on the Electronic Healthcare Record and all manual and electronic platforms.
* Ensure POPIA compliance.
* Record and manage maintenance of medical equipment and ensure services are done as per the relevant SOP’s and equipment requirements.
* Implement and ensure compliance to systems, standard operating procedures and policies within the clinical areas according to and legislation.
* Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate, document and record nursing care in the unit according to the execution of the prescribed treatment plan.
* Ensure communication and interaction with patient, family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
* Ensure communication between nursing staff, Health professionals, management and unit to eliminate patient care problems / issues.
* Ensure that all nursing staff provides a quality customer care service enhancing the patient journey and experience within the area of responsibility according to their scope of practice.
* Ensure accurate medication administration, compliance to Safe medication administration SOP and oversee activities to ensure the elimination of medication administration errors.
* Ensure that protocols of professionals are always adhered to and aligned to the relevant clinical scope of practice, policies, and procedures as well as legislative body requirements.
* Assist and support clinic reception and all clinical departments as and when required with clinical related tasks.
* Investigate and report to National and Regional teams all near misses and negative clinical incidents and ensure appropriate root cause analysis, remedial actions and capturing on Incident Management System (IMS).
* Ensuring the basic principles of infection prevention and all standard precautions are adhered to; ensure a safe, clean hygienic clinic environment, adherence to correct linen and HCRW management.
* Ensure staff is trained on the Quadruple aim, nursing quality objectives and quality improvement opportunities to support the monitoring of nursing quality indicators and clinical outcomes.
* Assume responsibility for own personal and professional development.
* Identify self- development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager.
* Formulate action steps to close the gap between the ideal and actual state of competence
* Pursue self - development in one or both of the following areas:
* Share knowledge with relevant team members.
* Follow agreed upon (authorised) action steps until desired competence is achieved.
* Be punctual and behave appropriately to the business environment
* Meet deadlines.
* Keep up to date with Netcare ‘s evolving policies and procedures.
* Ongoing Customers satisfaction according to set standards.
* Be a model of excellent customer service, ensuring that all customers always experience an excellent and satisfactory interaction.
* Build and maintain productive working relationships with all key stakeholders, internal and external customers through on-going communication and feedback.
* The Clinical Nurse Leader to participate in Clinic Management meetings and other related forums e.g., GP and dental meetings, Clinical Nurse Leader meetings, Community forums etc.
* Ensure that all nursing staff provides person centred health and care to all our patients and other stakeholders to ensure complete stakeholder/customer satisfaction.
* Accurately capture and provide timeous…