Quality Technologist

POSITION: Quality Technologist

LOCATION: Malmesbury

REPORTING TO: QA Manager:
Malmesbury and GFMP

• Implement and verify best practices continuously in line with Group FSMS, including:
• Facility structure;
• Utilities (air, water, electricity etc.);
• Pest control, waste management & other outsourced services;
• Maintenance & Equipment;
• Foreign Object Control;
• Personnel Hygiene; and
• Cleaning & Sanitation.
• Implement, review, and maintain quality control checks, sampling, and interpretation/trending to routinely evaluate the performance of the above.
• Conduct/oversee internal training sessions with staff ensuring compliance with related quality principles.
• Maintain all documents and records according to the company Document Management System (DMS).
• Stock control of PPE and Consumables to always ensure sufficient stock.
• Daily cleaning verifications of designated areas and reporting on deviations by service providers.
• Conduct, interpret and trend routine micro swabbing to verify cleaning efficacy (allergens, micro and pathogens).
• Ensuring compliance with external auditing requirements and assisting with gathering required records during audits.
• Represent the company during Quality and Food Safety audits at the applicable sites, i.e. WW Hygiene and/or Process Control Audits, SAMIC SSF Audits, FSSC audits, etc.

• Conduct risk assessments and design/implement adequate control measures for all product and manufacturing processes.
• Verify PRPs with regards to customer specifications and regulatory requirements and ensure compliance by operational departments as scheduled.
• Maintain zero tolerance to customer complaints / process non-conformances / audit findings; conduct investigations and improve documented system and its implementation as required.
• Oversee schedule, commission and trend micro sampling of environment, raw material and final products.
• Monitor and improve procedures and controls to prevent cross-contamination (physical, micro and allergen).
• Verify and maintain product and process related quality records and monitoring for reference.
• Oversee compliance of product and process control equipment.
• Oversee and/or conduct Customer Complaint Investigations, compile reports, and conduct corrective action/training and feedback within 24/48 hours after receipt as required.
• Log, trend and provide feedback when required.

• Assist in ensuring on time launches of new products and upgrades.
• Liaise closely and work with matrix teams (NPD, Technical, Production and others) to ensure the success of all trials taking place within the factory.
• Ensure trial plans are established, reviewed and communicated to all factory staff prior to trials being performed in factory.
• Execute the technical aspects of new product development or improvement trials or projects, including trial designs and reporting.
• Compile trial reports, share reports with matrix teams and clients.
• Formalise/review/implement product Specifications, Work Instructions and Quality Contracts.
• Assist during implementation in production.
• Oversee trial final product and sample management, dispatch and communication.
• Conduct/oversee internal training sessions with staff ensuring compliance to the above.
• Oversee continual evaluation activities i.e. KPI sessions, customer KPIs and others.
• Update the System (HACCP, Checklists, Raw Material and Allergen Matrix’ etc.) as required to always ensure complete alignment of the System to the operational activities.
• Implement, review and maintain quality control checks, sampling and interpretation/trending to routinely evaluate the performance of the above.

• Build and maintain a technical relationship with customers and peers.
• Liaise and feedback on all client enquiries within 48 hours or as specified.
• Represent the company during plant walk‑throughs and audits.
• Build good relationships and trust between departments while ensuring a zero tolerance to non‑conformance in the aim to grow a Quality Culture within the company.

• Supervise and control subordinate's activities to ensure targets are met.
• Supervise time and attendance of all subordinates.
• Ensure disciplinary procedures are applied…