More jobs:
CX Quality Architect & Feedback Coach
Job in
Ballito, KwaZulu-Natal, South Africa
Listed on 2026-07-27
Listing for:
UnifyCX
Full Time
position Listed on 2026-07-27
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
UnifyCX is growing and we are looking for a Quality Assurance Monitor to join our team in South Africa. You will evaluate call center interactions, monitor adherence to quality standards, and provide feedback to improve customer service and operational effectiveness.
Responsibilities include evaluating performance, developing improvement plans, analyzing quality data, and reporting to management. You will stay updated on policies and participate in training to elevate agent performance and
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×