Quality Assurance Technician

To assist with the quality assurance service to the business in order to ensure that products produced by the company are fit for use by the consumers and food safe according to Company’s specifications and standards. Monitor and identify and escalation of substandard material/product, environment and processes in terms of Quality and Food Safety Compliance.

To assist with the quality assurance service to the business in order to ensure that products produced by the company are fit for use by the consumers and food safe according to Company’s specifications and standards.

• Carries out factory quality assessments (First Moment of Truth and Second Moment Of Truth) on the packed products and decides whether or not to release the finished goods to the trade.
• Support operations and engineering with trouble shooting quality non-conformances / gaps.
• Ensure all CCP and OPRP monitoring is being done.
• Assist industrial teams with quality and process trouble shooting on the lines and in the manufacturing and packing plant.
• Ensures that all quality transactions/ checks are recorded on SAP/Shopware/Bamboo (any other relevant system) daily.
• Ensure compliance to quality verification plan. Coordinate activities between the shift team to ensure finished good compliance.
• Management of Bamboo system, ensuring Bamboo (or relevant data record management system) system compliance. Escalate trends or concerns picked up during % A, B, Cs / analyses.
• Take environmental swabs and issue to micro laboratory for analyses
• Verifications for releases as per global requirement and On-line verifications.
• Ensure all samples collections are taken as per control plan
• Ensure all samples were received and the sorting there off, distribution of samples (Micro, Chemical & Sensory evaluation) when on shift
• Set up samples for sensory tasting on shift
• Ensure correct handling, receiving, sorting, recording, and distribution of samples as per the Sampling plan.
• Conduct End of Shelf Life (All Products) and ensure results are recorded.
• Ensure compliance on Day + 15 Custard evaluation (Chemical & Physical Evaluation)
• Ensure compliance on T-Rex, Long Shelf-Life products (Chemical & Physical Evaluation)
• Ensure execution of the conservation test as per verification plan

• Online trouble shooting and training of operations teams as required
• Verify CCP / OPRP compliance
• Perform verification on all QC equipment on site.
• Ensure calibration and verification of critical laboratory/testing equipment in up to date across the plant (ie. Milk reception, process lab and QA lab).

• Execute GMP audits as per the internal audit schedule/ plan.
• Support external audits through driving closure of gaps.
• Ensure that all Quality and Food safety rules are adhered to by all through daily walkabouts.
• Enforce quality and food safety processes through coaching and instruction where required.
• Follow up on GMP audit corrective action plans for effectiveness.
• Report on all activities and trends pertaining to the quality and food safety management system.
• Give input to improvement of quality and food safety systems in order to improve efficiency of the system.
• Provide training and coaching on quality and food safety systems and all related procedures and work instructions when required.

• Analyze trends in CKCs (% A, B, Cs) and determine improvement plans with cross functional teams and QIO’s to improve the Consumer Key Criteria of products.
• Verify measurement and testing equipment data for trend to identify CI opportunities
• Drive quality continuous improvement programs in the QC Lab
• Support in quality continuous improvement projects in the Factory.
• Conduct training…