Area Manager Western Cape and Garden Route

Western Cape, South Africa

Lead a number of stores in an allocated area to ensure that store meet or exceed sales targets, whilst controlling operational expenses. Lead stores to ensure that employees are engaged and enabled to provide our customers with a positive in store experience and that store operations are executed efficiently.

Driving Sales and Contribution:

• Take direct responsibility for the profitability of the stores in an assigned area, through the achievement of sales targets and the effective management of wages and other controllable expenses against agreed budgets.
• Lead stores to operate efficiently in order to achieveor exceed sales targets.
• Monitor the sales performances of each store in order to identify and take action where required.
• Report on store performances and other KPI's on a weekly/monthly basis.

Customer

Experience:

• Encourage, motivate, and inspire stores to deliver an exceptional in store experience, which will positively influence sales.
• Ensure store merchandising standards are adhered to and provide regular feedback to stores to enhance store presentation.
• Drive and develop employee's ability to engage with customers to the required standards.
• Stay abreast of all Company policies, procedures and practices and monitor the understanding of Store Management.
• Monitor and drive compliance of stores with company and operations policies, procedures and practices.
• Where stores are not compliant, take the necessary steps to correct behaviour and ensure compliance going forward.

People Management:

• Recruit, on board, develop and retain Managers for the respective area and or broader business, to ensure that stores are effectively managed and staffed.
• Partner with Store Managers to lead store recruitment, on boarding, training and retention.
• Proactively develop high potential and high performing employees into future Store Management positions.

Stock Management:

• Ensure that stores' stock is accurately received and unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes, to mitigate the risk of stock loss and ensure adequate stock on hand.
• Monitor store high risk count processes and identify high risk areas to ensure that high risk areas are addressed.

• Diploma or Degree in Retail Management, Management, B Com (or similar).
• 4 to 6 years Area Management experience.
• Proficiency in MS Office.
• Strong analytical and budgeting skills to monitor and manage financial performance.
• Ability to effectively analyze data and make strategic decisions based on insights.
• Excellent people management and leadership skills, with the ability to motivate and develop a team.
• In-depth knowledge of labour legislation and its practical application in a retail environment.
• Effective communication skills, both verbal and written, to interact with stakeholders at all levels.
• Strong attention to detail, ensuring accuracy in reporting and execution of tasks.
• Demonstrated strategic mindset, capable of identifying opportunities and implementing innovative solutions.
• Commercial awareness and understanding of market trends, competitor analysis, and customer needs.