Cashier; External

About the Job

Cashier (External Applications Only)

Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring customer satisfaction. Ensure that no goods/stock pass through the POS without being paid for.

• Grade 12 or minimum of 1 year work‑related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must have strong administration skills
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

• Ensure that all cash (including floats and petty cash) allocated to you balances (no shorts and overs)
• Ensure goods are correctly identified and captured on the POS terminal
• Capture the correct payment type received from customers on the POS terminal
• Ensure you have sufficient change at all times
• Ensure pick‑ups are done accurately and within the set parameters
• Ensure cash‑ups are done accurately at the end of your shift
• Ensure all your daily takings have been dropped into the drop safe/vault
• Ensure that all transactions relating to other stores’ money, deliveries, and quotes are processed correctly

• Sign, compile, and file all related documentation relating to the cashier function

Adhere to Ready for Business and Beyond My Control as per the CB Way

• Offer fast, friendly, and efficient service to all Cash Build customers when checking in and out customers' goods
• Direct customers to the relevant person who can assist them
• Ensure that you comply with the company’s dress code

• Safety (OHSA) compliance (e.g., ensure customer and staff safety) within area of responsibility
• Report any discrepancies to the store manager

• Security (e.g., ensure system password control at the till point is adhered to)
• Ensure cash safe keeping and transport to the cash office as per the Cash Build Way requirements

• Comply with generally accepted standards in activities related to the position
• Keep promises
• Create realistic expectations
• Be sincere
• Handle sensitive information carefully
• Show awareness of values and indicate when boundaries are crossed

• Effectively handle detailed information and be consistently attentive to details
• Work in an orderly fashion
• Ensure that matters are handled in an orderly and accurate manner from start to finish
• Prevent mistakes
• Invest energy in checking your work for mistakes

• Identify and actively respond to clients’ wishes and needs
• Deal with clients in a friendly manner
• Show involvement in the client’s problem
• Make clients feel welcome
• Approach the client’s question with a can‑do mentality

• Be aware of one’s own strengths and weaknesses and consciously work on personal development
• Be focused on self‑broadening and/or gaining more in‑depth knowledge
• Follow relevant training programmes and/or look for opportunities to gain experience
• Seek and use opportunities for personal development
• Ask for feedback in order to learn