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Retail & Operations Assistant

Job in Strand, 7140, South Africa
Listing for: Helderberg Personnel CC
Full Time position
Listed on 2026-03-01
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Job Description & How to Apply Below
Location: Strand

RETAIL & OPERATIONS ASSISTANT
Strand (Helderberg): My client, a well-known manufacturer of quality, stylish packaging solutions, is a well-established company based in the Helderberg / Strand area. They are seeking to employ a young, energetic, and reliable Retail & Operations Assistant to support retail, administrative, and warehouse operations.

Purpose of the Role: To provide efficient administrative, retail, and operational support by assisting customers, coordinating stock handling, and supporting warehouse activities to ensure smooth day-to-day operations.

Key Responsibilities Include but Are Not Limited To
  • Assist customers in-store and at the till
  • Handle customer enquiries, both in person and telephonically
  • Answer incoming calls and attend to basic emails
  • Receive, check, and process incoming stock
  • Re-pack and prepare packaging products for courier dispatch
  • Assist with stock handling, housekeeping, and general warehouse support
  • Support retail and operational activities as required
  • Maintain a customer-focused and professional service approach
Criteria
  • Previous retail or warehouse experience is essential
  • Excellent telephone etiquette and communication skills
  • Computer & POS literacy
  • Proficiency in English and Afrikaans (speak, read and write)
  • Customer-service focused with a positive attitude
  • Energetic and willing to work
  • Honest, punctual, and dependable
  • Willingness to assist in both retail and warehouse environments
  • Own reliable transport
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