Administration Supervisor JD Sports - Somerset Mall

Administration Supervisor (40hr) - JD Sports - Somerset Mall

Western Cape, South Africa (On-site)

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and shrinkage
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store reports to analyse store turnover and stock performance
• Understand and present information to Store manager
• Organise and maintain in-store filing systems
• Monitor and control cash or transactional activities to ensure process is followed
• Uphold in-store safety and security procedures
• Process Customer transactions via active retail system (POS)
• Identify Customer needs through professional engagement and communication
• Establish Customer loyalty by promoting cash reward programs
• Take initiative to improve Customer experience and satisfaction
• Adhere to visual merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop selling skills and product knowledge
• Work within a team to meet sales targets and implement store objectives

• Minimum of 3 years retail or administrative experience
• Remain in sync with latest fashion trends
• Passion for excellent Customer service and sales environment

• Good administration ability
• Customer Service Delivery
• Planning & Organising
• Policy & Procedures
• Customer Value Management
• Holding self and others accountable to meet commitments
• Good verbal/written communication skills and good organisational skills
• Strong organisational and planning skills
• Ability to multi-task in a fast-paced environment
• Ability to work independently
• Ability to take initiative
• High level of attention to detail

• Taking on new opportunities and tough challenges with urgency, high energy, and enthusiasm
• Effectively building formal and informal relationship networks inside and outside the organization
• Building strong customer relationships and delivering customer-centric solutions
• Making good and timely decisions that keep the organization moving forward
• Anticipating and adopting innovations in business-building digital and technology applications
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Using a combination of feedback and reflection to gain insight into personal strengths and weaknesses
• Developing people to meet career goals and organization’s goals
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Actively learning through experimentation when tackling new problems, using successes and failures as learning fodder
• Providing direction, delegating, and removing obstacles to get work done

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.