Customer service consultant

Retail Operations and Customer Experience Assistant

Join the team at Supreme Direct Marketing as a Retail Operations and Customer Experience Assistant. This full‑time role is ideal for someone who enjoys helping customers, supporting smooth store operations, and contributing to an organized, welcoming retail environment.

As a Retail Operations and Customer Experience Assistant, you will ensure customers have a positive experience from the moment they enter the store. You will support daily retail operations, maintain product displays, and contribute to an efficient, well‑run store. This role offers opportunities to build your retail skill set, collaborate with a supportive team, and grow into expanded responsibilities over time.

• Welcome and assist customers, offering product information and guidance as needed
• Support customers in finding solutions and resolving basic inquiries
• Assist with stock organization and store presentation
• Support checkout processes, including basic POS tasks
• Collaborate with team members to ensure the store runs smoothly each day
• Contribute ideas to improve customer experience and store efficiency

• Supportive team environment focused on collaboration and growth
• Opportunities to learn new skills and take on additional responsibilities
• A role where your input and ideas are valued as part of creating an excellent customer experience