Assistant Manager, Shop G94, Fountains Mall, St. Francis Drive, Jeffreys Bay, Eastern Cape

VACANCY NOTICE Position:
Assistant Manager Reporting To:
Store Manager Store:
Shop G94, Fountains Mall, St. Francis Drive, Jeffreys Bay, Eastern Cape

Are you an experienced individual with passion, energy, enthusiasm and a knack for creating a warm and welcoming environment for our people and customers?

We are looking for a bookstore assistant manager with creativity, innovation, a commitment to customer service at the highest level and extensive book knowledge. Flexibility and excellent organisational skills are also essential.

• Take responsibility to run a store like their own.
• Lead, play and support the Store Manager, Booksellers and other colleagues while having fun together.
• Build relationships with Customers, Suppliers and Authors.
• Drive performance so that the team can achieve the monthly sales budget and receive incentives.

• Overseeing day-to-day operations of the store.
• Monitoring inventory, and security controls.
• Monitoring daily and weekly sales, to ensure monthly sales target is achieved.
• Monitoring the quality of customer service throughout the store.
• Supervising, guiding and supporting team members.
• Assisting in training and growing our people for internal promotion.
• Maximising sales and profits, while minimising controllable expenses.
• Maintaining a commitment to a strong community presence.
• Overseeing bookstore events.
• Working on the sales floor, requiring physical activity.
• Prepared to work retail hours.

• A minimum of matric with at least 1‑3 years of experience within sales or retail.
• Minimum of 1‑3 years of managing staff, preferably within a sales or retail environment.
• A diploma or degree would be advantageous.
• Strong analytical skills, and ability to use industry and competitor knowledge to consistently identify opportunities to drive sales.
• Experience with POS, inventory management & merchandising in a fast‑paced, rewards/performance‑driven organisation.

• A personal (own) use Book Discount
• Incentivised targets
• Group Retirement Annuity
• Medical Insurance
• Employee Birthday Voucher and Day Off

Preference will be given to candidates who will add to the diversity of our organisation.