Trainee Manager; External

Trainee Manager (External Applications Only)

Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy.

• Grade 12 with at least 2 years of retail management experience
• Valid driver’s licence
• Valid  work permit (local)
• Strong accounting skills
• Ability to work under pressure
• Basic computer literacy
• Strong leadership skills
• Strong administrative skills
• Own transport and cell phone
• Sound knowledge of health and safety in line with local OHSA and neighbouring legislation
• Strong HR skills
• Assist the Store Manager to make immediate action on any non‑compliance once identified
• Assist the Store Manager to manage damage, obsolete and slow‑moving stock items

• Strategic Management
  • Develop, implement and manage a Store Business Plan aligned with Company strategy
  • Grow and protect market share
  • Achieve sales budgets and growth objectives by category
  • Promote customer loyalty programmes (e.g. VIC, charge cards)
  • Manage distribution of advertising material
  • Develop action plans to protect market against competitors
• Customer Service
  • Implement and monitor Customer Service strategy
  • Maintain Customer Audits above 95%
  • Provide reliable, prompt Customer Delivery Service
  • Grow and maintain VIC client base
  • Achieve transaction budgets
  • Recommend range improvements to suit the market
  • Act on customer surveys (implement action plans when required)
• Asset Control – Stock
  • Manage and control shrinkage within the Store
  • Manage the PIC process
  • Manage wall‑to‑wall stock take
  • Control stock movement inside the store
  • Manage IBT’s, customer returns and receiving
  • Analyze security requirements and implement changes
  • Maintain physical measures
• Asset Control – Cash
  • Manage Debtors and RD Cheques
  • Manage Petty Cash
  • Conduct daily banking
  • Handle shorts and overs
  • Manage cheques and credit cards
• Asset Control – Fixed Assets
  • Maintain racking and displays
  • Maintain signage (internal & external)
  • Maintain forklift and generator
  • Maintain IT equipment and telephone systems
  • Maintain Safe
• Human Resource Management
  • Recruit and induct all employees
  • Ensure training and development are in place
  • Succession planning and career pathing are in place
  • Manage manpower requirements in line with strategy and benchmarks
  • Maintain open communication with the Store Employee Committee
  • Manage employee relations
• Store Safety (OHSA) Standards
  • Manage safety aspects per local OHSA and neighbouring legislation
  • Ensure checklists complete
  • Appointment of Safety Reps as per OHSA Act
  • Report and record incidents
• Store Trading Standards
  • Maintain housekeeping standards
  • Manage merchandising standards
  • Implement and maintain correct planograms
  • Maintain yard and parking areas
• Profitability
  • Achieve operating income budget
  • Manage the Store according to financial models, benchmarks, and budgets
• CB Way
  • Achieve audit benchmark – monitor adherence of company standard compliance (internal audit results)
  • Implement and maintain controls and disciplines
  • Implement corrective action plans where necessary

• Leadership
  • Takes the lead
  • Inspires others
  • Takes responsibility and gives employees their own responsibilities
  • Stimulates and uses input from others
  • Shows appreciation for good performance
• Result‑oriented
  • Makes an effort to achieve objectives
  • Has a clear goal in mind
  • Looks for solutions when objectives become threatened
  • Finishes the job in time
• Planning
  • Systematically organizes activities and sets time frames and priorities
  • Ensures necessary means to perform the job are available on time
  • Puts matters in an efficient order when planning
  • Makes the plan understandable for everyone involved
  • Makes and maintains a realistic plan, sets priorities
• Delegating
  • Delegates work in an understandable, structured and verifiable manner
  • Provides enough space and responsibility to perform the task
  • Delegates enough work to complete own tasks
  • Clarifies results required and deadline
  • Indicates why a particular employee is asked this question
  • Regularly checks the progress of delegated work
• Performing under pressure
  • Maintains effective performance under pressure or setbacks
  • Delivers good results under pressure
  • Persists when faced with setbacks
  • Continues to do the right thing under pressure without making mistakes
  • Maintains even…