Store Assistant: Stockroom

Job Title Store Assistant:
Stockroom

Job Type Full Time

Location
- Country South Africa

Location
- Province Kwa Zulu-Natal

Location
- Town / City Shelley Beach
- Margate - KZN

Location Description Shelley Beach
- Margate - KZN

Minimum Education Level Grade 12 | National Certificate

• Minimum Grade 12 or equivalent National Qualifications Framework (NQF) level
• Previous experience in a retail or Fast Moving Consumer Goods (FMCG) stockroom or receiving environment highly desirable
• Ability and willingness to work flexible shifts as required by store operations
• Basic product knowledge relevant to stockroom inventory and retail merchandise
• Strong communication skills for effective interaction with internal customers and team members
• Good numeracy and literacy skills to handle stock records and related documentation accurately
• Ability to follow company policies and procedures to maintain an organized, hygienic, and safe stockroom environment
• Demonstrated customer service orientation, including friendliness, responsiveness, and attention to customer needs
• Basic planning, organizing, and detail orientation skills to ensure efficient stock handling and adherence to quality standards
• Personal reliability and integrity, with a commitment to attendance, dress code, and ethical conduct in the workplace

• Maintain an organized, hygienic, and safe stockroom environment following company policies and OHASA standards.
• Efficiently process stock movements including returns (RTVs), inter-branch transfers (IBTs), and waste in compliance with Woolworths guidelines.
• Provide exceptional customer service by responding promptly and courteously to internal customer requests and inquiries.
• Ensure accurate stock handling through basic product knowledge and adherence to inventory procedures to minimize shrinkage.
• Support store operations by keeping the sales floor and back areas clean, safe, and well-stocked;
• Observe and report any acts of dishonesty, shrinkage, or fraud to management or the designated hotline.
• Demonstrate personal leadership by adhering to attendance, dress code, and ethical standards consistently.
• Participate actively in team meetings and contribute to setting goals and work schedules to enhance team effectiveness.
• Maintain accurate stock records and documentation, utilizing good numeracy and literacy skills.
• Perform all duties with attention to detail, ensuring compliance with quality standards and efficient stockroom operation.