Customer Assistant: Foods - Kromboom Road req:434536

Closing Date 2026/08/11

Reference Number WWL
260804-2

Job Title Customer Assistant:
Foods - Kromboom Road req:434536

Job Type Full Time

Business Unit Store Selling Operations

Location - Country South Africa

Location - Province Western Cape

Location - Town / City Woolworths Kromboom Road

Location Description Athlone,Hanover Park,Lansdowne,Mitchells Plain,Rondebosch,Langa,Gugulethu,Khayelitsha

• Minimum educational qualification of Grade 12 or equivalent NQF level.
• Basic computer literacy to efficiently manage stock and complete administrative tasks.
• Ability to work flexible hours, including different shifts as required by the business.
• Experience in a retail or food environment is advantageous but not mandatory.
• Strong customer service orientation with the ability to communicate clearly and politely.
• Basic numeracy and literacy skills sufficient to understand and apply operational procedures.
• Attention to detail to maintain stock quality, adhere to safety and hygiene standards, and minimize shrinkage.
• Ability to demonstrate product knowledge and assist customers with product-related queries.
• Commitment to ethical behavior, reliability, and teamwork within a dynamic retail setting.
• Capacity to operate under pressure with a pleasant demeanour and maintain professionalism at all times.

• Greet customers warmly, providing exceptional service and expert product knowledge.
• Maintain stock levels by replenishing shelves, implementing stock rotation, and minimizing waste.
• Ensure adherence to health, safety, hygiene, and food handling protocols at all times.
• Operate cashier and complete basic administrative tasks with required computer literacy.
• Identify and report quality issues, suspicious activity, and stock shrinkage promptly.
• Maintain department cleanliness and organize shelves according to planograms and company standards.
• Demonstrate product knowledge and communicate promotions or new lines effectively to customers.
• Work flexibly across various shifts to meet business needs while upholding professional behavior.
• Collaborate with team members, contributing to a positive and efficient work environment.
• Adhere strictly to company policies regarding attendance, dress code, and personal conduct.