Retail Sales Team Lead

About the Role

Our client is seeking a dynamic and experienced Retail Sales Team Lead to guide and motivate their sales team in Benoni . This role requires a leader who can inspire a sales team to achieve targets, provide exceptional customer service, and uphold the store's brand standards. You will play a key role in coaching sales associates, managing daily sales activities, and contributing to a positive and high-performing sales culture.

The ideal candidate possesses strong interpersonal skills, a proven track record in retail sales, and a passion for developing team members within a hybrid work model.

• Lead, train, and motivate the retail sales team to achieve individual and store sales goals.
• Provide exceptional customer service, ensuring customer satisfaction and fostering loyalty.
• Oversee daily sales operations, including managing transactions, customer inquiries, and resolving issues.
• Assist in visual merchandising and maintaining store appearance to brand standards.
• Monitor sales performance, identify trends, and implement strategies to improve results.
• Contribute to a positive and collaborative team environment, fostering professional growth.

• Previous experience as a Retail Sales Team Lead , Supervisor, or similar role.
• Demonstrated success in exceeding sales targets and motivating sales teams.
• Strong understanding of retail sales processes and customer service best practices.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work effectively in a hybrid environment, balancing in-store and remote collaboration.
• Flexibility to work various shifts, including weekends and holidays.

• Competitive salary with performance-based bonuses.
• Health and wellness benefits.
• Employee discounts on merchandise.
• Opportunities for career advancement and leadership development.
• A dynamic retail environment in Benoni with hybrid work flexibility.