Retail Business Manager – RKRBM

Main job function

• Overseeing daily operations of the grocery store.
• Monitoring fuel levels, arranging timely deliveries, and ensuring accurate meter readings.
• Ensuring proper stock levels in the grocery store (ordering, receiving, and managing inventory).
• Maintaining cleanliness, safety, and organization across the station and store.
• Implementing and monitoring company policies and procedures.
• Managing cash flow, banking, and reconciliation of daily sales.
• Monitoring fuel and grocery sales performance and reporting to head office/owner.
• Controlling expenses, reducing shrinkage, and preventing theft or loss.
• Recruiting, training, scheduling, and supervising staff.
• Ensuring staff provide good customer service and adhere to safety protocols.
• Motivating and maintaining a productive workforce.
• Ensuring a high standard of customer service at pumps and in the store.
• Handling customer complaints or escalations professionally.
• Running promotions and loyalty programs where applicable

• Grade 12

• At least 5 years of experience in a management role within the retail sector
• Retail grocery experience essential

Remuneration: R28’000 pm