Retail Sales Floor Coordinator

Our client, a vibrant and customer-centric retailer, is seeking a dynamic Retail Sales Floor Coordinator to join their team in Benoni, Gauteng . This role is crucial for ensuring an exceptional shopping experience by managing the sales floor, guiding customer interactions, and supporting sales associates. The ideal candidate is energetic, customer-focused, and possesses excellent communication and organizational skills. You will be instrumental in maintaining store presentation, assisting customers with inquiries, and contributing to the achievement of sales goals.

This position offers a fantastic opportunity for individuals passionate about retail and customer service to make a significant impact within a well-established store environment in Benoni . You will work closely with the management team to ensure all sales floor operations run smoothly and efficiently, fostering a positive atmosphere for both customers and staff. Your dedication to excellent service will be key to the store's success.

• Oversee the daily operations of the sales floor, ensuring a positive customer experience.
• Assist customers with product selection, inquiries, and provide exceptional service.
• Guide and support sales associates to achieve their targets.
• Maintain visual merchandising standards and ensure product displays are attractive and organized.
• Monitor inventory levels on the sales floor and replenish stock as needed.
• Process sales transactions accurately and efficiently.
• Address customer concerns and resolve issues to ensure satisfaction.
• Ensure the sales floor is clean, tidy, and welcoming at all times.
• Communicate effectively with store management regarding sales, customer feedback, and operational needs.
• Stay informed about product knowledge, promotions, and company policies.

• Previous experience in a retail sales or customer service role is essential.
• Excellent interpersonal and communication skills.
• A strong customer-first attitude and passion for delivering great service.
• Ability to work effectively in a team environment.
• Good organizational skills and attention to detail.
• Proficiency with POS systems.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent.
• Enthusiastic and proactive approach to tasks.
• Must be able to work on-site in Benoni.

• Our client offers a competitive salary and opportunities for growth within the retail sector.
• You will gain valuable experience in sales floor management and customer engagement, working with a supportive team in Benoni.
• This role provides a direct impact on customer satisfaction and store performance, with potential for advancement within the company.
• Benefit from employee discounts and training programs designed to enhance your retail career.