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Warranty Sales Consultant

Job in Springs, 1558, South Africa
Listing for: Badger Holdings (Pty) Ltd
Full Time position
Listed on 2026-09-12
Job specializations:
  • Sales
    Inside Sales, Insurance Sales, Sales Representative, Customer Success Management
Job Description & How to Apply Below
  • Manage and engage with leads from dealerships and internal sales channels
  • Conduct outbound calls to present and sell warranty products
  • Ensure timely follow-ups to maximise conversion rates
  • Track and manage leads throughout the sales cycle
  • Promote and sell warranty products tailored to customer needs
  • Clearly explain product features, benefits, and pricing
  • Handle objections effectively and close sales
  • Achieve and exceed sales targets
Key Responsibilities Lead Management & Outbound Sales
  • Manage and engage with leads from dealerships and internal sales channels
  • Conduct outbound calls to present and sell warranty products
  • Ensure timely follow-ups to maximise conversion rates
  • Track and manage leads throughout the sales cycle
Sales & Conversion
  • Promote and sell warranty products tailored to customer needs
  • Clearly explain product features, benefits, and pricing
  • Handle objections effectively and close sales
  • Achieve and exceed sales targets
Client Retention & Cross-Selling
  • Identify opportunities to cross-sell warranties to existing and new clients
  • Build and maintain strong client relationships
  • Enhance customer retention and lifetime value
Client Engagement & Advisory
  • Conduct needs analysis based on vehicle type and age
  • Provide compliant and accurate product advice
  • Ensure clients fully understand product offerings
Stakeholder Engagement
  • Collaborate with dealership partners and internal teams
  • Provide feedback on lead quality and conversion outcomes
Administration & Policy Processing
  • Accurately capture client information and process applications
  • Ensure all documentation is complete and shared with clients
Payment & Policy Activation
  • Guide clients through payment and activation processes
  • Follow up to ensure policies are successfully activated
Compliance & Quality Assurance
  • Adhere to FAIS and TCF principles
  • Maintain accurate records of all interactions
Key Performance Indicators (KPIs)
  • Outbound call volumes
  • Lead conversion rates
  • Sales volume and revenue
  • Cross-selling ratios
  • Policy activation rates
  • Compliance and quality scores
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