Market Development Representative South Coast

Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies. Job Purpose Based in a defined geography the primary purpose is to directly develop spaza's, mini-supermarkets and tuckshops on behalf of Bev Co - must have intimate knowledge of the geography the informal retail dynamics and outlets matched to Bev Co's strategic growth objectives for the area.

• To be actively engage and open relationships with outlets on behalf of Bev Co (against set call rate and conversion targets) = actively 'seed' Bev Co's portfolio into a defined area and large channel of informal retailers
• To build and retain an active base of informal retail clients and to constantly service that base weekly/monthly
  - To facilitate informal retailers to direct Bev Co purchases from the local wholesalers, bulk breakers, and/or distributor
• To ensure company assets (refrigeration; signage) are managed per Bev Co governance requirements

• To actively support the sales and distribution targets into informal retail (pull) from local wholesalers, bulk breakers, distributors for the area
• To assist in execution of the marketing plan for the area as required (incl activations, promotions, fridges, POSM)
• To ensure Bev Co merchandising and pricing compliance standards are sustained (in conjunction with GT rep as relevant)

• Grade 12 / Matric / NQF level 4
• Up to 2 years' experience (Operational Execution) FMCG, experience in sales
• Basic knowledge of PC, or potential to acquire it

• South Coast

• Customer Perspective Communication
• Routine communication with customers or clients Problem Solving
• Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or ...

• Others outside of own work area but inside the organization

• Able to recognise a situation in which negations are required
• Able to listen to the oppositions argument attentively with the aim of reaching an effective outcome
• Able to tactfully present facts on a "need to know basis" so as to ensure a successful outcome.
• Able to refer to facts presented by the opposition to strengthen argument.
• Possesses the interpersonal skills necessary to negotiate an effective outcome

• Asks questions to identify customer needs or expectations
• Follows through and meets personal commitments to others on time
• Takes responsibilities seriously and consistently meets the clients' expectations for quality, service, and professionalism.
• Continuously monitors delivery to make sure the customer is receiving good service
• Shows a strong commitment to exceeding customer expectations
• Able to own responsibility for mistakes, apologise and make suitable changes to services

• Manages time effectively, ensuring effective completion of tasks under stressful deadlines.
• Able to prioritise activities and resources, ensuring that results are achieved effectively.
• Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.

• Follows systematic, multi-source learning regiment designed to educate oneself quickly: keeps oneself current
• Describes the important impacts that one has on the success of one's functional area and on company results; demonstrates a knowledge of the customers business
• Uses business understanding to make sound decisions and influence the decisions of others

• Keeps current with all the laws and company policies that govern one's work activities, or seeks counsel before acting
• Conforms with all laws and company policies that govern one's work activities
• Keeps abreast of changes in standards applicable to one's profession
• Acts in accordance with conventional ethical and professional standards
• Takes action to enforce legal, policy, ethical and professional requirements; exposes violations