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Events Lead

Job in Somerset West, 7110, South Africa
Listing for: Phoenix Recruitment Limited
Full Time position
Listed on 2026-10-14
Job specializations:
  • Sales
    Hotel/Hospitality Sales
  • Hospitality / Hotel / Catering
    Hotel/Hospitality Sales
Job Description & How to Apply Below
Location: Somerset West

Duties
  • Manage and convert conference, MICE, group and private event enquiries.
  • Develop new business opportunities and build strong relationships with corporate clients, agencies and event partners.
  • Conduct client meetings and professional hotel site inspections.
  • Prepare compelling proposals, quotations and presentations.
  • Negotiate rates, packages and contractual terms within approved guidelines.
  • Maximise revenue through upselling accommodation, food & beverage and ancillary services.
  • Manage the event sales pipeline and ensure enquiries are followed up within agreed turnaround times.
  • Coordinate Function Sheets/Event Orders and ensure all event requirements are accurately communicated.
  • Lead and participate in weekly operational meetings to ensure effective event planning and execution.
  • Work closely with Revenue, Sales, Food & Beverage, Front Office, Finance and Operations teams.
  • Manage group accommodation requirements and special event bookings.
  • Monitor conversion, revenue and sales performance and prepare regular reports.
  • Ensure all events are delivered seamlessly, professionally and in accordance with 5
    * standards.
  • Proactively identify opportunities to increase revenue and develop new markets.
  • Build and maintain long-term relationships that generate repeat and referral business.
  • Resolve client queries and concerns professionally and proactively.
Requirements
  • Minimum 4 years' experience in a Conference & Events, MICE, banqueting, sales or similar role within a 4 / 5
    * hospitality environment.
  • Proven track record in event sales, business development and client relationship management.
  • Strong commercial and revenue awareness.
  • Excellent organisational and time-management skills.
  • Exceptional attention to detail.
  • Strong negotiation, presentation and communication skills.
  • Excellent written and verbal communication abilities.
  • Demonstrated ability to manage multiple events, deadlines and competing priorities.
  • Strong understanding of conference, events and group accommodation operations.
  • Proficiency in relevant hospitality systems and Microsoft Office.
  • A valid driver's licence and own reliable transport will be advantageous.
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