Social Services Case Manager

About the Role

Our client is seeking a dedicated Social Services Case Manager to serve the Vereeniging community. In this crucial role, you will assess client needs, develop comprehensive support plans, and connect individuals and families with vital social services, resources, and programs. You will act as a primary point of contact, offering guidance, advocacy, and support to help clients overcome challenges and achieve stability.

This position demands a compassionate and organized professional who is committed to empowering vulnerable populations and fostering positive outcomes within the local area.

• Conduct thorough client assessments to identify needs and eligibility for various social services.
• Develop, implement, and monitor individualized case management plans.
• Liaise with government agencies, non-profit organizations, and community partners to secure resources.
• Provide clients with information, advocacy, and support throughout their engagement with services.
• Maintain accurate and confidential client records, documenting all interactions and progress.
• Respond to client crises and emergencies in a timely and effective manner.

• Proven experience in case management, social work, or a related human services field.
• Solid understanding of social welfare systems, community resources, and client rights.
• Exceptional interpersonal, communication, and problem-solving skills.
• Ability to manage a caseload effectively and prioritize tasks in a demanding environment.
• Proficiency with case management software and standard office applications.
• A commitment to client confidentiality and ethical practice in Vereeniging .

• Competitive salary and benefits package.
• Opportunities for professional development and continuing education.
• A supportive work environment with a focus on team collaboration.
• The ability to make a significant, positive impact on individuals and families in need.
• Dedicated resources and administrative support for case management functions.