Transport Administrator

Requirements

• Matric / Grade 12 qualification.
• Excellent verbal and written communication skills in both Afrikaans and English.
• Administrative, transport, logistics, or customer service experience will be an added advantage.
• A valid driver’s licence and own dependable transport are essential.
• Strong computer skills, particularly in Microsoft Office and Excel.
• Comfortable working under pressure in a busy transport and logistics environment.
• Client-focused with professional communication and problem-solving abilities.
• Highly organised, dependable, punctual, and proactive.
• Flexible and willing to work overtime when required. Overtime will be paid.

• Assist with the coordination and scheduling of daily container truck loads.
• Track planned trips and assist in ensuring that transport schedules are carried out according to plan.
• Keep clients informed of delivery progress, expected arrival times, delays, and changes to schedules.
• Handle customer queries professionally and ensure that outstanding issues are addressed promptly.
• Process, check, capture, and maintain accurate Proof of Delivery (POD) records.
• Assist with arranging vehicle servicing and routine maintenance, including following up on outstanding requirements.
• Assist in coordinating inspections and checks for refrigerated cargo, including fruit and other temperature-sensitive products.
• Monitor refrigerated consignments and report any potential temperature or cargo-related concerns to the relevant manager.
• Capture and maintain up-to-date transport and delivery information on internal systems.
• Liaise with drivers, clients, customers, and internal teams to ensure effective communication throughout the transport process.
• Keep transport documentation and records properly organised and up to date.
• Support the invoicing process by ensuring all required delivery and supporting documentation is available and accurate.
• Provide day-to-day administrative assistance to the transport and operations department.
• Carry out additional administrative and operational tasks as delegated by the Operations Manager or other relevant manager.
• Provide ongoing support to the wider operations team to help maintain efficient daily transport activities.

Salary: R negotiable dependent on experience