Air Import Controller

To expedite and control client air freight and clearing

• Indent follow-up
• Liaison with overseas branches and agents
• Profit share with overseas offices and agents
• Customer service
• Register shipments correctly on Cargo
  
  Wise1 (must have experience)
• Daily tracking of shipments
• Preparing informative and accurate status reports for all customers
• Submitting correct documents to the Customs department for clearing
• Monitoring customs releases and following through on all Customs stops, queries and other governmental stops / detentions
• Finalising releases with other forwarders / hand-over agents
• Following up on all deliveries with cartage contractors
• Accurate invoicing of shipments and updating Cost Control
• Quotations

• Invoicing and Job Costing
• Produces invoices and job costing accurately and timeously and maintains the computer database to ensure rates are up to date and correct
• Accurately enters items that are not computer generated
• Scans every file thoroughly to ensure that all disbursement items are invoiced
• Monitors other forwarding agent / airline charges and advises management when charges should be adjusted
• Ensures that creditor invoices are invoiced accurately
• Books all debtor invoices and passes them on to the accounts department for payment
• Checks file covers for special charges
• Checks every file to determine whether any potential disbursements are likely to arise after invoicing and obtains direction from management on how to deal with these
• Adheres to company policies and procedures on credit notes and cash sales or COD shipments
• Ensures that documents are placed in the correct order and position before passing the file to the accounts department for closing
• Ensures that proof of deliveries are received and passed on to the Forwarding department on door-to-door shipments

• Follow up on customer indents
• Split documents and register files on Cargo Wise1
• Monitor Customs releases
• Obtain charges from forwarding companies, airlines and hand-over agents and check that correct rates have been billed
• Track shipments through to delivery
• Ensure accurate invoicing and early delivery of documents to clients
• Ensure documents are placed in the correct order and position before passing the file to management for closing
• Ensure proof of deliveries are received and passed on to the Forwarding department on door-to-door shipments
• Audit and quality check files before closing
• Ensure closed files are placed in the filing cabinets in the correct order
• Move files to the archives as and when space limitations make it necessary

• Comply with all health and safety procedures and regulations stipulated in the Occupational Health and Safety Act No. 85 of 1993

• Adhere to ISO 9001:2015 quality standards and procedures
• Participate in ensuring service performance objectives are achieved
• Identify and record non-conformities with regards to processes
• Take corrective action as instructed

• Participate in the company learner programme and assist new staff with training where necessary