Warehouse Supervisor

Daily Operations

• Manage warehouse activities including receiving, storage, picking, and dispatch.
• Ensure materials and finished goods are received, labelled, wrapped, and dispatched accurately.
• Supervise staff, assign daily tasks, and resolve operational issues to improve workflow efficiency.
• Maintain a clean, organized, and efficient warehouse environment.

• Implement best practices for inventory management and stock accuracy.
• Conduct daily/weekly counts, cycle counts, and variance investigations.
• Maintain accurate inventory master file records and ensure timely stock-takes.
• Achieve and sustain a minimum 95% stock availability and fill rate.
• Manage spare orders, outstanding orders, and monthly spares activity reports.
• Reduce spares older than 9 months by 3% annually.
• Ensure correct bin allocations and manage bin changes/movements promptly.

• Oversee labour costs, staffing levels, and productivity.
• Analyse labour utilisation and implement strategies to optimise workforce efficiency.

• Ensure full compliance with OHSA and company safety regulations.
• Conduct regular safety audits, inspections, and risk assessments.
• Address hazards promptly and enforce safety policies and procedures.
• Ensure equipment is utilised safely and in accordance with regulations.
• Protect company assets by securing property and enforcing operational procedures.

• Lead, train, and mentor warehouse staff to ensure accountability and high performance.
• Provide ongoing coaching and training for new and existing staff.
• Conduct performance appraisals, reviews, and provide constructive feedback.
• Foster a positive work environment that promotes teamwork, collaboration, and continuous improvement.

• Fluent in English.
• SageX3 experience is beneficial.
• Excellent communication and interpersonal skills.
• Proven experience in warehousing supervision.
• Strategic thinking and analytical problem solving.
• Computer literacy (MS Word, Excel, etc.) is essential.
• Able to interact with, and advise at all levels.
• Organised approach to working.
• Attention to detail.
• High standards of personal performance/integrity.
• Be able to work independently, while maintaining a team view and attitude.
• Be able to work collaboratively as part of a team and across a matrix.
• Embrace challenge and change.
• Ability to work under pressure and manage ambiguity.
• Passionate about continuing professional development.
• Ability to multi‑task, prioritise, and manage time effectively.