Transport Administrator

The Transport Administrator provides administrative and operational support to the Transport Department, helping to ensure the company’s vehicle fleet is well maintained, compliant, insured and operating efficiently. The role involves coordinating with internal departments, external suppliers and relevant authorities, maintaining accurate fleet and FORS records, updating daily reports and providing general administrative support to the Transport team.

Key Responsibilities

* Provide day-to-day administrative support to the Transport Department.

* Monitor and maintain accurate records for the company’s fleet of vans and other vehicles.

* Liaise with relevant internal departments and external garages/suppliers to arrange MOTs, servicing, repairs and vehicle maintenance.

* Monitor vehicle compliance and ensure all required documentation is up to date.

* Assist with the administration and processing of vehicle insurance claims, including gathering relevant information and liaising with insurers, drivers and other parties.

* MOT status, insurance information, servicing and repair history.

* Assist with maintaining records and documentation required for FORS compliance, including ensuring relevant fleet, driver, vehicle and operational records are kept up to date.

* Support the Transport Department with the preparation and maintenance of FORS documentation and records for audits and compliance checks.

* Update transport reports and records on a daily basis, ensuring information is accurate and readily available.

* Monitor outstanding vehicle-related issues and follow up with relevant departments or suppliers to ensure they are resolved promptly.

* Assist with the coordination of vehicle breakdowns, accidents, repairs and replacement vehicles where required.

* Communicate with drivers and relevant departments regarding vehicle issues, documentation and operational requirements.

* Ensure transport paperwork and records are properly filed and maintained.

* Support the Transport Manager with general administrative tasks and reporting.

* Prepare and distribute regular transport reports as required.

* Handle general enquiries relating to vehicles and transport administration.

* Ensure confidentiality and accuracy when handling company and employee information.

* Carry out any other reasonable administrative duties required to support the Transport Department.

Key Skills and Experience

* Previous administration experience, ideally within a transport, fleet, logistics or operational environment.

* Experience or understanding of FORS requirements and record keeping would be advantageous.

* Strong organisational and time-management skills.

* Excellent attention to detail and accuracy.

* Good communication skills, both written and verbal.

* Ability to liaise confidently with internal departments, drivers, garages, insurers and external suppliers.

* Good working knowledge of Microsoft Office, particularly Excel and Outlook.

* Ability to maintain accurate records and manage multiple deadlines.

* Ability to work independently while also supporting a wider team.

* A proactive approach to identifying and following up outstanding tasks