Ward Clerk

Go back London North West University Healthcare NHS Trust

The closing date is 02 March 2026

Responsible for all administrative functions relating to the ward. Participate in the reception of patients and relatives in the clinical area and act courteously to all visitors. Works within set routines, policies and procedures/can use own initiative with patient enquiries.

The duties of the Ward Clerk, will include:

• Work collaboratively and co-operatively with their ward clerk colleagues to provide full administrative, reception and clerical support to the wards.
• Input and retrieve information from Cerner PR/Mediviewer
• Maintain data quality of all activity in the ward
• Manage patient case notes where required
• Work collaboratively and co-operatively with others to meet the needs of patients and families
• Provide cover for other ward clerks in the department during periods of absence

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.

• Good basic numeric and literacy skills
• GCSE grade A-C English and Maths or equivalent
• NVQ level 2 in office admin /NVQ customer care

• Computer literate, good basic IT skills
• Effective verbal, written and electronic communication
• Knowledge of patient administration systems

• Good oral and written communication skills
• Able to prioritise workload and work with minimal supervision
• Good interpersonal skills
• Able to work as part of a team and independently

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust

£29,179 a yearper annum Inclusive ofHigh Cost Area Supplement