Service Administrator

Hours:

39 hours per week

* Monday to Thursday: 8:00am – 5:00pm

* Friday: 8:00am – 4:00pm

Salary:

Competitive salary of £27,000 – £30,000 (DOE)

 Stable, full-time office-based role

About the Role

Seeking an organised and proactive Service Administrator to join the team at the Southampton office. This is a key administrative role supporting engineering operations, ensuring works are scheduled efficiently and customers receive a professional and seamless service.

Key Responsibilities

 Scheduling engineers’ work and arranging customer appointments

 Coordinating diaries to ensure efficient planning and productivity

 Processing engineers’ paperwork and distributing documentation to customers

 Raising and issuing invoices for completed works

 Preparing and sending quotations for remedial and repair works

 General administrative duties to support the service department

The ideal candidate will:

 Have previous administrative experience (service/engineering environment preferred)

 Be highly organised with strong attention to detail

 Be confident managing schedules and prioritising workload

 Have good communication skills, both written and verbal

 Be comfortable raising invoices and preparing quotations

 Be proficient in Microsoft Office and general office systems