Programme Support Administrator

Berry Recruitment are looking for a Programme Support Administrator to work for a local authority at the Housing Operations depot in Nursling. The role is in the Mechanical and Electrical Department, starting ASAP on a 3‑month contract with likely extension. Working hours are Monday to Thursday 07:30–16:15 and 15:15 finish on Fridays. The hourly pay rate is £14.46. The purpose of this role is to support the programme managers, allocate work to trade staff and speak with tenants.

• Assisting the programme managers
• Deal with incoming/outgoing contact with tenants – telephone/email
• Liaise with trade persons, contractors and materials team
• Allocate work to appropriate trade persons
• Collation and management of all paperwork relating to inspection sheets, service and breakdown reports, training records, attendance sheets, leave cards
• Raising purchase order numbers
• Meeting strict timescales
• Updating spreadsheets/databases and maintaining filing systems

• Minimum of 2 years working in an administration/call centre/customer‑focused environment
• Having an understanding of the construction/property maintenance industry is desirable
• Excellent customer service skills
• Confident and professional telephone manner
• Computer literate
• Ability to work under pressure and to strict timescales

• Free parking
• Early finish on Friday
• Full training given
• Friendly office environment

• Discounted gym memberships
• 24 GP medical advice
• Discount on high street stores, dining and family trips
• 24 personal helpline for any support you may need

This is an immediate start for the right candidate so please apply now or call the Totton office for more details!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.