Business Support Administrator

Overview

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust in the Estates and Facilities Business Administration Team. We have an opening for 2 x part‑time (30 hours per week) Business Support Administrator. Rota Pattern between 08:00‑16:00, minimum of 2 days per week office based.

• Act as the first point of contact for Hard and Soft Facilities Management Services, taking calls from clinical and non‑clinical staff reporting faults across healthcare buildings.
• Schedule reactive and planned works, ensuring the correct certification is obtained following completion of maintenance works.
• Record and cascade remedial works to relevant personnel or contractors.
• Provide comprehensive administrative support to the estate maintenance service.
• Prioritise and manage own workload and oversee the workload of the team as necessary, maintaining confidentiality and diplomacy.
• Work independently, using initiative to prioritize and make decisions that support smooth service operation.
• Raise purchase orders for the maintenance department using the SBS Oracle system, keeping accurate records of costs, purchase orders, and general queries; ensure GRN/Receipting is correct against invoices in line with NHS financial regulation constraints.
• Use and accurately populate the Computer Aided Facility Management asset record system.
• Support operation of the Estates Helpdesk System, accurately recording routine and emergency service requests, contractor instructions, and ensuring records are kept current; notify clients of action taken and provide progress updates highlighting any areas of concern.

• Skilled administrator with excellent communication and IT skills.
• Preferably some knowledge and understanding of Estates and Facilities.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients.

We are committed to our CARE values of compassion, accountability, respect, and excellence, offering outstanding opportunities for career development, training, and collaborative working.