Business Support Administrator

Business Support Administrator

The closing date is 22 February 2026

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust in the Estates and Facilities Business Administration Team.

We have an opening for 2 x part-time (30 hours per week) Business Support Administrator. Rota Pattern between 08:00-16:00, minimum of 2 days per week office based.

As a Business Support Administrator, you will be the first point of contact for the Hard and Soft Facilities Management Services, taking calls from a range of clinical and non clinical staff who are reporting faults across a wide range of healthcare buildings. You will be able to schedule reactive and planned works, ensuring the correct certification is obtained following completion of maintenance works, and when remedial works have been identified, ensure this is recorded and cascaded to the relevant person(s) or contractor.

The post holder will ideally be a skilled administrator with excellent communication, IT skills and preferably some knowledge and understanding of Estates and Facilities.

To provide comprehensive administrative support to the estate maintenance service.

To work as part of a skill mix team to provide a comprehensive administrative support service.

To effectively prioritise and manage own workload and oversee workload of team as necessary, whilst maintaining confidentiality and diplomacy at all times, both independently and as part of a team.

To work without direct supervision and show extensive use of initiative in prioritising and making decisions in relation to effectively supporting the smooth operation of the service.

Raising of purchase orders for the maintenance department using the SBS Oracle system and keeping an accurate record of costs, purchase orders and general queries. Ensure GRN/Receipting is correct against invoices in line with NHS financial regulation constraints.

Use and accurately populate the Computer Aided Facility Management asset record system.

To support in the operation of the Estates Helpdesk System, accurately recording routine and emergency service requests, contractor instructions, ensuring records are kept current, notifying clients of action taken and providing progress updates and highlighting any areas of concern as appropriate.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert.

The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

• Business and Admin NVQ Level 3 equivalent
• GCSE English and Maths level 4/C or above, or a good standard of general education

• Good communication skills, written and verbal (including telephone skills and note taking)
• Ability to work as part of a team
• Ability to input accurately to electronic information systems
• Experience of working within the NHS
• Experience of working within an Estates & Facilities…