Operations Manager

To work closely with the Practice Manager, to provide a timely and responsive service for the implementation and maintenance of all business,administrative, clinical and patient services and functions.

Manage the Practice Reception and Administration Teams to ensure smooth effective running, providing administrative support to the Practice Manager

• Human resources
• Organisational
• Building
• Health & Safety
• Information Technology
• Production of Performance and Quality Information
• Confidentiality
• Start up and end of Day Procedures
• Equality and Diversity
• Personal/Professional Development

Lockswood surgery has around 14,000 patients with 5 Partners,5 salaried GPs and a strong Nursing team. This sits alongside a very strong reception and admin team, lead by Team leads and Operations Managers.

• Qualifications/Certificates in ILM LEVEL 5 or equivalent management experience
• Recognised qualification to diploma level or above
• A demonstrable commitment to professional development
• Experience
• Demonstrable experience of people management
• Budgets and finance, spreadsheets, accounts
• Previous experience of General Practice Management Experience of EMIS WEB clinical system
• Experience of Microsoft Office software
• Experience of dealing with the public/patients

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.