Administrator​/Receptionist

Administrator / Receptionist (Saturday)

A fantastic opportunity for an organised Administrator / Receptionist with administration, customer service and front of house experience to support a thriving community arts venue within an education setting.

Provide a professional reception service while supporting the day‑to‑day administration of the centre, assisting customers, processing bookings and helping deliver a varied programme of community activities.

• Reception Services:
  Welcome visitors and provide a professional, friendly and efficient front of house service
• Customer Enquiries:
  Answer telephone, email and face‑to‑face enquiries, responding promptly or directing queries to the appropriate colleague
• Bookings and Payments:
  Process bookings and payments using the centre's booking systems and maintain accurate records
• Administrative Support:
  Prepare reports, maintain filing systems, produce registers and support general office administration
• Community
  
  Activities:
  
  Assist with the organisation and delivery of community arts classes, workshops and events
• Centre Presentation:
  Ensure reception, foyer, coffee shop, gift shop and hired spaces remain clean, organised and welcoming
• Communication:
  Liaise with instructors, site staff and management to support daily operations and activity schedules
• Closing Procedures:
  Secure the building safely at the end of the day in accordance with centre procedures

• Previous experience in an administrative or office support role
• Experience providing excellent customer service within a public‑facing environment
• Excellent verbal and written communication skills
• Good working knowledge of Microsoft Office and confidence using computerised systems
• Strong organisational skills with the ability to prioritise a varied workload
• Ability to work independently and use sound judgement
• A genuine interest in supporting arts and community activities

• Knowledge of marketing activities or promotional campaigns
• Experience using social media platforms to promote events or activities
• Experience using electronic booking or ticketing systems

• Friendly and sociable colleagues
• Staff membership rates to the modern on‑site Leisure Centre
• Free on‑site car park
• Good transport links
• Enrolment in one of the UK’s Largest public sector pension schemes
• A tax efficient Cycle‑to‑Work scheme through salary sacrifice

The school is committed to safeguarding and promoting the welfare of children and young people, and all staff and volunteers are expected to share this commitment. Successful candidates will be subject to DBS and other relevant employment checks.

The school reserves the right to close vacancies early.