Cruise​/Core Scheduler

Job Overview

• Full Time (50 hours, this is 45 hours in office, lunch paid and 5 hours for on call duties)
• Salary £35,000
• Shift Pattern 5 days and 2 off

• Proactive and reactive scheduling, supporting the Cruise Manager with the daily recs, and day before preparation for the following days scheduled cruises.
• Manage the delivery of jobs allocated to the Core/Cruise operation. The Scheduler will be using Excel processes, ensure that the correct resource is deployed to achieve first time fixes for customers. This will range from using internal officers to subcontractors as appropriate, with the aim of ensuring that the job is attended within the specified SLAs. Once attendance has been met the Scheduler will also manage the completion of required jobs Supporting the Cruise/Core manager as well as ensuring all required documentation is completed.
• Ensuring correct staffing levels for day-to-day activity across ships is accurate as per client request in line with accurate requirements from the customer per ship.
• To ensure that the staff are informed as far in advance as possible of allocations and times on roster;
  Double check schedules prior to confirming with staff to ensure that no duplications of duties have been made
• Adjust schedule and cover any shortfalls resulting from sickness or absence reported
• Provide management support outside of core hours as in business-critical situations.
• Attend to out of hour calls on a rota basis, to address cancellations and scheduling needs.

• Good communication skills.
• Advanced Excel user.
• Work as part of a team as well as on own.
• Regular weekend work.
• Prepared to work in a fluid and adapting environment.
• Able to be proactive as well reactive.
• Clean driving licence