Service Administrator

Job Title:

Service Administrator

Location:

Southampton
Salary: £28,000

Hours:

Monday – Friday, 8:30am – 5:00pm
We are looking for an experienced Service Administrator to join the team. This is a great opportunity for someone with a background in service administration, maintenance or parts who is confident dealing with customers and working across different departments.

Key Responsibilities
Dealing with customers by phone and email
Booking and coordinating service work
Liaising with engineers and internal departments
Arranging parts required for service jobs
Providing customers with updates and handling queries
Updating internal systems and spreadsheets
Raising and processing invoices
Assisting with quotes and orders
Identifying opportunities to upsell additional services or parts
Ensuring all service administration is completed accurately and on time

What’s on Offer
Full training and ongoing development
Genuine opportunities for career progression
Salary of £28,000
Monday – Friday working hours

About You The ideal candidate will have previous experience in service administration, maintenance administration, service coordination or parts.
You will also have:

Excellent customer service and communication skills
Good knowledge of Microsoft Excel and Word

Experience with invoicing
Experience using Kerridge would be beneficial
Strong attention to detail and organisational skills
A confident and professional approach
The ability to work effectively across different departments

If this sounds of interest - please contact Celi on (phone number removed) or apply today.
INDCD