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Administration Secretary

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: NHS Professionals
Full Time position
Listed on 2026-09-27
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Clerical
Salary/Wage Range or Industry Benchmark: 23000 - 29000 GBP Yearly GBP 23000.00 29000.00 YEAR
Job Description & How to Apply Below

Job Title:

Administration Secretary

Trust

Location:

Hampshire & Isle of Wight Healthcare NHS FT

Location:

Antelope House, Brintons Terrace, Southampton, SO14 0YG

Working Pattern: 37.5 hours per week, Mon - Fri, 9am - 5pm

Duration: 2 Months

Job Purpose:
  • To provide a comprehensive administration service to the clinical team and/or service.
  • The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the Business Administration Manager.

You’ll learn the following whilst working at the trust:

  • An in depth understanding of the roles and responsibilities involved in working within the NHS
  • Knowledge of the systems used, to effectively complete your role to the highest standard at all times
  • A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.
  • Key Duties and Responsibilities
    • To type correspondence using both copy typing and audio, including letters, minutes, and reports as indicated by the line manager.
    • Be responsible for administration support to nominated individuals.
    • To set up office systems and procedures to ensure that all documents can be retrieved easily.
    • Support the clinical team as required in diary management, meeting management, report writing, administering personnel files, communication of on-call rota, communication of roster changes and taking messages.
    • Organising meetings and taking minutes as necessary, typing and distributing to those appropriate.
    • Ensure that all typing and administrative duties are completed promptly and efficiently for the clinical team. This will include undertaking own secretarial duties as required.
    • To ensure effective communication with service users, relatives and carers, visitors, staff and others.
    • To ensure that all communication is within the boundaries of service user confidentiality and to seek guidance when unsure.
    • To provide support for onboarding new clinicians. This relates to processing new starter forms, acquiring necessary access and authorisations and required preparations for arrival.
    • To support the clinical team in relation to IT equipment provision. This relates to ordering, retrieval on ending of contracts, ensuring an accurate record is kept.
    • Co-ordinates establish and maintain a comprehensive paper and electronic filing system across the clinical team to include:
      • Electronic filing
      • Diary management
      • Computerised databases, with relevant levels of access/restrictions.
      • Data confidentiality
    • To document information in accordance with record keeping standards
    • To ensure that any information related to service user or other personal safety is communicated immediately to senior team members.
    • To ensure a comprehensive telephone service is provided to indicated staff, ensuring that messages are taken and given in a consistent and efficient manner.
    • To use the highest level of interpersonal skills when dealing with sensitive or contentious information.
    • To be responsible for the recording of all contacts with service users in the patient record whether primary (electronic) or secondary in line with the Trust's record keeping policy.
    • Create, develop and maintain professional supportive relationships with all members of staff.
    • To assist in the collection of data for the purpose of audit, research and service performance.
    • To be able to enter and retrieve information from spreadsheet databases.
    • To deal with incoming and outgoing mail as required.
    • Assist with subject to access requests as directed.
    As a member of NHS Professionals, you have fantastic benefits:
    • Competitive pay rates- work this week, get paid next week
    • Essential support when you need it- 24/7 365 days- call us anytime
    • Multi locational- work across neighbouring Trusts
    • Manage your shifts…
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