Management Support Assistant

Are you looking for a role where you can help shape something new, make a visible difference and work alongside people who care deeply about their place? If so, HSCCA could be a brilliant next step. We are building a new Combined County Authority for Hampshire and the Solent, bringing together partners across Hampshire, the Isle of Wight, Portsmouth and Southampton to bring investment to the region and to create opportunities for our people, places, communities and businesses.

Please note, while the full salary range is shown, most new starters join at the start of the band. Higher starting salaries may be considered where a candidate brings significant relevant skills, experience, or expertise.

The Management Support Assistant plays an important role in supporting the effective operation of the Executive Team and Heads of Departments. The postholder provides comprehensive administrative, secretarial and coordination support, helping senior leaders to manage priorities, maintain effective relationships and operate efficiently.

Working as part of the Business Management function, the role contributes to the smooth running of executive and departmental activities by managing diaries and inboxes, organising meetings, coordinating correspondence, arranging travel and events, maintaining records and providing proactive secretarial support. The role requires excellent organisational skills, attention to detail, discretion and the ability to manage competing priorities in a fast-paced and evolving environment.

In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will:

• Provide comprehensive, proactive secretarial and administrative support to members of the Executive Team and Heads of Departments, together with administrative support to the wider HSCCA operation where required, handling confidential, sensitive and politically aware information with discretion and professionalism.
• Manage complex diaries, appointments, meeting schedules, inboxes and shared mailboxes, actively prioritising commitments, resolving conflicts, progressing requests and directing or escalating matters appropriately.
• Prepare, format and quality-check correspondence, reports, presentations, agendas, briefings and other documents, commissioning and coordinating relevant background information so senior leaders are fully prepared for meetings and engagements.
• Provide secretariat support by taking accurate notes or minutes, recording decisions and actions, circulating outputs and monitoring follow-up activity, and work alongside the Democratic Services team to coordinate the governance and administration of committees and sub-committees where required.
• Organise and coordinate meetings, workshops, briefings, visits and events, including invitations, papers, agendas, venues, technology, equipment, refreshments, catering, travel, accommodation and other logistical requirements, ensuring appropriate protocols and value for money.
• Coordinate internal and external visitors and provide professional front-of-house support, including practical arrangements and refreshments where necessary.
• Support governance, organisational and corporate activities, including registers, correspondence, onboarding and offboarding administration and distribution of post, as required.
• Raise purchase orders and process invoices in accordance with HSCCA financial policies and procedures.

We’re looking for someone with:

• Proven experience of providing administrative, secretarial or executive support in a professional office environment, including diary and inbox management, meeting coordination and support to senior…