Hub Receptionist

Would you like to work for an award-winning charity known for being a great place to work? (Best Companies / Investors in People).

They’ve launched a service supporting ex-offenders in the community, helping them rebuild their lives. It’s a fantastic approach to rehabilitation, creating a welcoming and supportive environment. For example, there are wellness rooms, a gym, a music studio, pool tables, and even doughnuts and news debates on Wednesdays. It’s the kind of place where you could spend an afternoon with a book.

A typical day in this role involves welcoming participants as they arrive, ensuring all safety checks are completed to keep everything running smoothly. You'll manage bookings and referrals through email, phone, or self-referrals. You'll also handle petty cash for travel expenses or small purchases, ensuring everything is accounted for.

Throughout the day, you’ll gather feedback from participants through surveys or follow-ups to ensure their needs are met. You'll also monitor CCTV and control access to restricted areas, ensuring everything stays secure. Ordering supplies, like stationery or refreshments, is part of the routine to keep the Hub well-stocked.

Finally, you'll help ensure the Hub complies with Health and Safety and other guidelines by checking equipment and making sure things like fire extinguishers and first aid kits are in place.

We're looking for someone with a strong organisational skills and demonstrable admin experience are essential. You’ll need strong communication skills and the confidence to engage with a range of people. You will need to be comfortable working in an environment with a variety of ex-offenders.

Please apply via this advert—we aim to respond to everyone. If you haven't heard back within 72 hours, please complete the "Send Us A Message" form on the Contact Us page on the Red 5 People website, and we guarantee a real person will get back to you.

For more details, call the office and ask for David (contact details can be found on the Red 5 People website)