Diagnostic Technician

Location:

Southampton, Region Hampshire

Category:
Peugeot - Southampton (SPS)

Service:
Vacancy Type:
Permanent/Full Time

Salary: £37,000-£52,000 OTE Competitive Salary (Uncapped)

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Diagnostic Technician to join our established team at Snows Peugeot, Southampton.

As a Diagnostic Technician, you will perform a variety of workshop work in an efficient and safe manner, aiming to meet customer requirements and maximize workshop utilisation and productivity.

• Perform routine servicing of vehicles in accordance with brand technical standards.
• Undertake air‑conditioning system servicing and repairs.
• Work in accordance with brand and dealership processes.
• Ensure that the working environment is kept clean and devoid of any practices that may be hazardous.
• Diagnose and undertake general repairs to vehicles, including MOT repairs.
• Perform diagnostic investigations into vehicle electrical system faults, providing reports on faults found.
• Carry out welding repairs to vehicles.
• Obtain estimates and order car parts to resolve vehicle issues.
• Liaise with customers to update them on the status of their vehicle checks.

• Relevant City & Guilds, BTEC or NVQ accreditation.
• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis.
• Ability to work as part of a team.
• Commitment to delivering first‑class customer service.
• Able to plan, organise yourself and meet agreed work deadlines.

• Highly competitive salary and bonus scheme.
• Full training and support to help you immerse yourself in the role and Snows values.
• 30 days holiday, including bank holidays, plus additional holiday entitlement recognised for length of service with Snows at 5, 10, 15 and 20‑year anniversaries (pro‑rata for part‑time employees).
• Birthday day off.
• Discounted MOTs, service and parts.
• Recommend‑a‑Friend Bonus / Introducing a Customer Bonus.
• Life assurance benefit.
• Snows contributory pension scheme.
• Employee Assistance Programme (BEN).
• Excellent development opportunities.
• Role‑dependent toolbox insurance.

Monday to Friday – 08:30–17:30