ShipSure Product Genius

Ship Sure Product Genius – V.Group

V.Group, Southampton, United Kingdom

Location:

United Kingdom |

Work Location:

Southampton

Overall Purpose of the Job
This role’s mandate is to drive proper adoption of Ship Sure across the organisation as the core operational platform, working with the technology team to continually strengthen the experience of colleagues and clients. It also involves showcasing Ship Sure’s features to existing and new clients and building an informal network of V. Group contacts.

• Ensure all users of Ship Sure within the office and region know how to best use the product and drive adoption.
• Lead demos of Ship Sure to existing clients, other business units, and colleagues within VGroup.
• Demonstrate Ship Sure to potential clients, highlighting functionalities that meet their operational requirements.
• Build and expand the Ship Sure Superuser Community to influence increased usage across business areas.
• Persuade leadership to drive adoption of Ship Sure usage for their regions/teams.
• Provide coaching on Ship Sure usage with a “hands‑off” approach to foster self‑reliance.
• Collaborate with the wider Product Genius community to align focus areas, priorities, and best practices for adoption.
• Promote a culture where Ship Sure usage enhances individual and overall operational effectiveness.

• Highly IT‑literate with strong ERP experience.
• Passionate about education and able to instruct in a “hands‑off” manner.
• Good understanding of the maritime industry.
• Experience in a specialty area such as Planned Maintenance, Accounts, Procurement, or Workforce management.
• Skilled at highlighting key feature sets and aligning them to new client operations.
• Proficient at coaching individuals, small teams, and larger groups.
• Strong business relationship builder, working in partnership with all departments and management across V.Group.
• Able to build and maintain demonstration scenarios ready for rapid deployment.

• Experience in coaching and teaching an advantage.
• Self‑motivated, self‑directed, and able to adhere to a tightly structured training/rollout schedule.
• Adroit at recommending support options and using varied training methodologies.
• Positive, proficient communicator (verbal and written).
• Confident presenter and fast learner who enjoys learning new things.
• Working knowledge of ERP systems.
• Able to identify common knowledge gaps among colleagues and deliver coaching sessions.
• Positive ambassador of Ship Sure.
• Confident in structuring and delivering webinars.
• Able to work well with colleagues and assist them to get the most from Ship Sure.

23 Nov 2025

Entry level

Full‑time

Information Technology

Maritime Transportation

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