Loyalty & Partnerships Advisor

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Exxon Mobil has operated in the U.K. for more than 135 years. We are best known today for the marketing of our Esso fuels and Mobil 1 lubricants and for our petrochemicals. We have refining and chemical operations in the UK, we operate the UK’s biggest private pipeline network and we retain a non‑operated share in a number of fields in the North Sea.

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Loyalty & Partnerships Advisor, Esso Retail Fuels (UK) - We’re seeking a strategic and results‑driven Loyalty & Partnerships Advisor to lead and grow our loyalty initiatives within the UK Retail Fuels business. This is an exciting opportunity to manage high‑profile loyalty programmes and partnerships, and deliver innovative solutions that drive customer engagement and business growth.

Location:

Fawley Refinery, Southampton

• Own and manage loyalty partnerships with leading UK household name providers, ensuring strong collaboration and mutual growth.
• Deliver value through strategic planning, innovative thinking, and effective relationship management.
• Manage budgets and contractual agreements to ensure compliance and enhance ROI.
• Analyse campaign performance and customer insights to optimise and identify new opportunities for growth.
• Work closely with our integrated marketing agency team to shape future loyalty campaigns and ensure flawless execution.
• Liaise and co‑ordinate with technical teams and customer care to ensure loyalty platform delivery, seamless integration, and an excellent customer experience.
• Collaborate cross‑functionally with marketing, sales, and Esso branded wholesalers to align loyalty initiatives with broader business objectives.
• Develop and execute loyalty strategies that enhance customer engagement and deliver measurable business results.

• Proven experience in loyalty program management, marketing partnerships, or related Mar Com activities.
• Ability to influence without direct authority and manage multiple internal and external interfaces.
• Strong analytical and strategic thinking, combined with creativity and a passion for innovation.
• Exceptional relationship‑building and communication skills, with the ability to influence stakeholders at all levels.

• Highly adaptable, action‑oriented, and committed to delivering results through cross‑functional collaboration.
• A proactive mindset with a strong aptitude for identifying and capitalising on growth opportunities.

An Exxon Mobil career is one designated to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life.

We offer you:

• Share incentive plan
• Private healthcare for employees and their families
• Free Gym at most UK sites

Please note benefits may be changed from time to…