Resource Planning Manager

Role Overview

The Resource Planning Manager will be responsible for coordinating global delivery capacity planning across all regions and functions by maintaining a single source of truth for resource demand, allocation, and utilisation using Airtable and live operational data sources.

• Own and maintain the global resource planning process across all delivery functions and regions
• Manage Airtable as the single source of truth for capacity, allocation, utilisation, and demand planning
• Consolidate live timesheet, project, and delivery data to provide accurate resource visibility
• Monitor capacity against programme and project demand to identify risks, gaps, and over-allocation
• Partner with regional leaders and functional managers to support workforce planning decisions
• Coordinate cross-functional resource forecasting for upcoming projects, waves, and delivery milestones
• Produce regular reporting and insights on utilisation, capacity trends, forecasting accuracy, and delivery demand
• Support prioritisation and allocation decisions based on business objectives and delivery constraints
• Maintain planning standards, governance processes, and data quality across all regions
• Identify opportunities to improve planning automation, reporting, and operational efficiency
• Support scenario planning and modelling for large programmes and strategic initiatives
• Ensure planning data remains accurate, timely, and aligned with operational and financial reporting inputs

• Experience in resource planning, capacity management, workforce planning, PMO, or operations roles within Professional Services, delivery, or similar environments.
• Strong analytical capability and attention to detail; comfortable working with live operational data (timesheets, project plans, pipeline) to maintain accurate forecasts.
• Hands‑on experience maintaining planning tools (e.g., Airtable, spreadsheets, PSA tools) and establishing consistent definitions, governance, and data quality standards.
• Ability to work cross‑functionally with regional and functional leaders, facilitating prioritisation and allocation decisions with clear communication of trade‑offs.
• Comfort producing regular reporting on utilisation, capacity gaps, and forecast accuracy, and presenting insights in a clear, decision‑ready way.
• A continuous improvement mindset, with experience improving planning processes through automation, better tooling, and streamlined inputs.

• £48, salary
• Flexible work – choose a working setup that works for you (must be based in the UK and visit the office once a month)
• 25 days holiday plus local bank holidays
• Your birthday off
• Two half‑day wellbeing days
• Healthcare cash plan to cover the costs of day‑to‑day healthcare
• Employee Assistance Plan 24/7 365 support
• Income Protection (75%) and life assurance (4x salary)
• Pension scheme
• Enhanced parental leave package – 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
• £50 monthly allowance – spend on whatever takes your fancy

Please note we are unable to offer visa sponsorship and require to be based in the UK for this position.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.