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Complaints Investigator - Hybrid; FTC

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Quilter plc
Full Time, Contract position
Listed on 2026-07-16
Job specializations:
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 30000 - 38000 GBP Yearly GBP 30000.00 38000.00 YEAR
Job Description & How to Apply Below
Position: Complaints Investigator - Hybrid (6-month FTC)

Quilter plc in Southampton is seeking a Complaint Investigator to examine complaints in a timely manner, coordinating with stakeholders, advisers, and the Financial Ombudsman Service. The role requires adherence to DISP Resolution and regulatory timescales while handling multiple cases with accuracy.

You will document findings and prepare clear written responses, maintaining strong organisational skills and the ability to work under pressure in a hybrid setup after training.

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