Pathways to Officer

Are you passionate about helping adults overcome barriers and move confidently into work, training or further learning? Here at Brockenhurst College we are seeking a dedicated Pathways to Employment Officer to join our dynamic Employment Services team at Quick Start based in Southampton. This role requires a candidate with a full driving licence and access to a reliable vehicle for essential travel.

This is a permanent part time position where Wednesday and Thursday availability is essential to ensure coverage with their job share counterpart. The remaining hours are flexible and open to discussion. In this impactful role, you'll provide high quality information, advice and guidance (IAG), personalised employability support to unemployed adults referred through Jobcentre Plus, local councils and community partners. You will build participants' confidence, develop their skills, broker meaningful job opportunities and support their journey into sustainable employment.

Working within a collaborative, forward thinking environment, you'll also contribute to classroom and assessment delivery, partnership engagement and maintaining excellent standards of quality, compliance and learner experience. In return you will receive a salary of £24,834 - £27,211 per annum (pro rata) DOE.

If you're motivated, organised and committed to making a real difference in people's lives, we'd love you to join our team.

As our Pathways to Employment Officer you will provide high-quality information, advice and guidance (IAG) and personalised employability support to unemployed adults and jobseekers referred via Jobcentre Plus/DWP, local authorities and community partners. The role proactively removes barriers to work, builds work readiness, brokers sustainable job outcomes, and supports learners in class. The postholder will also invigilate assessments/exams when required and contribute to Initial Provider Interviews (IPIs) and progress reviews to agreed standards and compliance requirements.

• Contribute to IPIs and ongoing reviews to assess needs, employability level, and barriers; co-create action plans with SMART goals and agreed next steps.
• Triage and onboard participants from Jobcentre Plus/DWP, councils, and community referrals; manage a dynamic caseload to timely outcomes.
• Provide impartial IAG aligned to the Matrix Standard ethos and college policies, ensuring appropriate signposting (wellbeing, housing, finance, ESOL, SEND).

• Deliver one-to-one and small-group sessions on CVs, applications, digital job search, interview skills, labour-market awareness, and soft-skills (confidence, resilience, teamwork).
• Track progress to milestones (engagement, skills gain, interviews, job starts, sustainment), adapting plans as needs change.

• Proactively source vacancies, work trials, sector-based work academies (SWAP-style), and volunteering/experience with local employers.
• Prepare candidates and match them to roles; organise employer talks, mock interviews, and recruitment events; support offer/induction and in-work sustainment.

• Maintain effective working relationships with Jobcentre Plus/DWP Work Coaches, local councils, community organisations, and training providers to coordinate referrals, co-location, and joint interventions.
• Represent the college at local employability forums, task groups, and job fairs; share labour-market intelligence and pipeline opportunities with colleagues.

• Support tutors in the classroom with employability, study skills, and work-readiness content; provide on-programme IAG and progression guidance.
• On occasion invigilate assessments/exams in line with awarding-body and college regulations (room setup, s, security, incident reporting, scripts handling).
• Provide targeted wrap-around support for learners at risk of withdrawal or non-completion, liaising with curriculum, ALS/SEND and safeguarding teams.

• Maintain accurate, timely records of IPIs, action plans, attendance, outcomes and evidence on college MIS/CRM and (where required) DWP/council systems.
• Adhere to funding and audit requirements (e.g., eligibility checks, residency/evidence, outcome verification), GDPR, safeguarding, Prevent, EDI and Health & Safety.
• Contribute to continuous…